NOC Operations Analyst

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. The Sales Operations Analyst will work closely with the Sales and Marketing teams to provide on-going support and maintenance of our business systems, processes and data.Provide assistance with sales support/training, project coordination, creating and maintaining documentation, accommodating ad-hoc user requests and developing management dashboard reporting· Serve as the Go –To Market representative for the Sales Ops team· Provide direct user support on SFDC (and other critical tools and applications) that enable the sales force· Lead Sales Ops in acquisitions integrations· Develop and lead Training Sessions, both within and outside the Sales Ops department· Develop fiscal year planning with the VP, Sales Operations· Implement and enforce processes and tools that will maintain integrity and accuracy of Salesforce.com data· Maintain reporting tools and manage ad-hoc reporting requests for the sales & marketing departments· Design and development reporting to provide sales performance analysis and insights to sales management, sales reps and other departments· Assist in the development of internal audits and controls to ensure integrity of business processes and data· Maintain and update systems process documentation (Sales Operation Manual)· Provide cross-functional support and assist sales management on projects as needed· Act as a liaison with other department by understanding the sales model and ensuring the integrity of information available through various system and reporting structures· Manage on-going SFDC usability and efficiency training as needed· Bachelor's Degree in Business Management or equivalent degree/experience· Strong English communication skills· Salesforce.com and Excel experience, required· Understanding of standard business practices related to Sales Operations processes and systems (sales cycle, CRM applications, reporting, forecasting, territory management and sales quotas)· Desirable basic knowledge and understanding of industry information surrounding sales tax· Project management and training experience, preferred· Excellent communication and presentation skills, comfortable with facilitating and leading classroom and live web-cast delivery· o Utilize technology (e.g. phone systems, computer hardware and software applications) to fulfill work requirementsBi-Weekly Meeting Free DaysGlobally recognized Training and Development programsCompany sponsored health, dental and vision insuranceCompany BackgroundSovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. For more information visit and follow us on LinkedIn