Hotel Deputy Director
hace 4 semanas
At Bahia Principe, we believe that true luxury is to experience happiness. We put all our effort into service excellence, genuine hospitality and constant innovation. Our purpose is to create unforgettable experiences for our guests, being highly aware of the importance of sustainable development in harmony with the environment and society at large, understanding the management of our hotels from a global perspective. We are passionate about what we do and work exemplarily through collaboration and respect in a cross-cultural environment. As Deputy Director of one of our hotels in the México Complex, you will support the Hotel Director in supervising daily operations, ensuring the highest standards of service, guest satisfaction, and operational efficiency. You will coordinate departmental performance, optimize resources, and implement action plans aligned with the hotel's strategic objectives. What will your key responsibilities be? Ensure effective implementation and monitoring of hotel policies, standards, and procedures in alignment with the strategic direction. Supervise Department Managers, providing guidance, coordination, and support to ensure operational excellence across all hotel areas. Monitor guest satisfaction metrics (ReviewPro, CScore, NPS), driving continuous improvement and corrective actions when needed. Act as a key contact for guest relations, managing complex situations and ensuring prompt and satisfactory resolution. Oversee preventive and corrective maintenance plans, ensuring facilities are fully operational and aligned with brand standards. Support the development and supervision of HR policies, fostering employee engagement, professional growth, and compliance with labor regulations. Participate in the coordination of internal and external audits, ensuring traceability and accuracy of hotel information across all departments (front office, housekeeping, kitchen, F&B, entertainment, spa, maintenance, health & safety, and sustainability). Promote a culture of continuous improvement, innovation, and teamwork in line with Bahia Principe Hotels & Resorts' values and service philosophy. What are we looking for? University degree in Hospitality Management, Tourism, or Business Administration. Postgraduate studies in Hotel Management are a plus. 3–5 years of experience in hotel management, preferably in all-inclusive resort operations. Strong understanding of destination markets and intercultural environments, with solid knowledge of hotel operations. Fluent in Spanish and English; a third language is highly valued. Proficient in office software and hotel management systems (finance, operations, supply chain). Goal-oriented, with strong leadership, decision-making, and customer service skills. Dynamic and proactive personality, with a hands-on approach to problem-solving and team development. We offer you an interesting remuneration package that includes, among other aspects: Competitive salary. Meals. Accommodation. Health insurance. Flights.
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Deputy Country Director
hace 3 semanas
Mexico City tendersglobal A tiempo completotendersglobal.net Deputy Country Director Acted Multiple Locations The Deputy Country Director supports the Country Director in representing Acted’s interests in the country with government, donors and other key stakeholders. The Deputy Country Director supports building the programme profile in line with regional and global Acted strategy. The Deputy...
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Deputy Country Director
hace 3 semanas
Mexico City tendersglobal A tiempo completotendersglobal.net Deputy Country Director Acted Multiple Locations The Deputy Country Director supports the Country Director in representing Acted’s interests in the country with government, donors and other key stakeholders. The Deputy Country Director supports building the programme profile in line with regional and global Acted strategy. The Deputy...
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Deputy Country Director: Strategy, Fundraising
hace 3 semanas
Mexico City tendersglobal A tiempo completoA global humanitarian organization is seeking a Deputy Country Director to collaborate with the Country Director in advocating for its mission in Mexico City. This position entails strategic planning, fundraising, and project management to enhance programming influence and accountability. The ideal candidate must possess a Master's degree and extensive...
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Deputy manager-Hospitality
hace 4 semanas
Mexico City Bahia Principe Hotels & Resorts A tiempo completoWe put all our effort into service excellence, genuine hospitality and constant innovation. Our purpose is to create unforgettable experiences for our guests, being highly aware of the importance of sustainable development in harmony with the environment and society at large, understanding the management of our hotels from a global perspective. We are...
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Deputy Director, Property
hace 4 semanas
Mexico City AON A tiempo completoA global professional services firm in Mexico City is seeking a Deputy Director – Property & Casualty to oversee client portfolios and ensure high-quality advisory services. The ideal candidate should possess over 5 years of experience in Property & Casualty and Auto for corporate clients, as well as advanced English skills. This role emphasizes strong...
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Director
hace 6 días
Mexico City PSC Industries A tiempo completoAssociate Director, Marketing Se busca un Associate Director, Marketing para crear estrategias para abordar las oportunidades de mercado y maximizar los resultados de las marcas. Liderar las operaciones de marketing de franquicia a su cargo. Diseñar e implementar planes estratégicos y tácticos de marketing. Director de logística Buscamos un Director...
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Director
hace 6 días
Mexico City PSC Industries A tiempo completoAssociate Director, Marketing Se busca un Associate Director, Marketing para crear estrategias para abordar las oportunidades de mercado y maximizar los resultados de las marcas. Liderar las operaciones de marketing de franquicia a su cargo. Diseñar e implementar planes estratégicos y tácticos de marketing. Director de logística Buscamos un Director...
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Director de Ingeniería
hace 23 horas
Mexico City Hyatt A tiempo completoOrganization The Standard Hotel and Residences, Mexico City Summary El Standard busca un líder dinámico para convertirse en Director de Ingeniería en The Standard, Ciudad de México, cuya apertura está prevista para el verano de 2026 en el barrio Tabacalera. Con 206 habitaciones y 27 residencias de marca, esta nueva inauguración marca nuestro primer...
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Director de Ingeniería
hace 1 día
Mexico City Hyatt A tiempo completoOrganization The Standard Hotel and Residences, Mexico City Summary El Standard busca un líder dinámico para convertirse en Director de Ingeniería en The Standard, Ciudad de México, cuya apertura está prevista para el verano de 2026 en el barrio Tabacalera. Con 206 habitaciones y 27 residencias de marca, esta nueva inauguración marca nuestro primer...
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Luxury Hotel Opening: Director of Sales
hace 3 semanas
Mexico City Hyatt Hotels Corporation A tiempo completoA luxury hotel in Mexico City is seeking a Director of Sales & Marketing to lead its commercial strategy for the opening of Park Hyatt Mexico City. This pivotal role requires a minimum of 2 years’ experience in a similar position within luxury hotels. The ideal candidate will build strong partnerships, drive market share, and develop impactful marketing...