Onboarding Executive
hace 1 semana
We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys kickstarting client relationships, translating requirements into functional AI assistants, and ensuring a smooth and successful implementation process for new customers. As part of our Onboarding team, you will play a key role in the first phase of the customer journey—helping clients realize the value of Darwin AI from day one. Responsibilities Carry out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch. Conduct kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey. Build and configure AI assistants using internal tools, based on client needs and business logic. Collaborate with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience. Maintain clear and consistent communication with clients through WhatsApp, following up regularly to resolve blockers and ensure progress. Deliver the first version of the AI promptly and ensure it meets quality standards before going live. Monitor and manage onboarding timelines, ensuring accounts are launched within the SLA and not flagged as churn risks. Provide initial training and resources to help clients test and understand their AI agent. Qualifications Proven experience in Customer Experience, Onboarding, or Technical Support roles. Ability to analyze client needs and translate them into technical configurations. Experience creating and managing JSONs, and understanding of structured logic flows. Familiarity with automation tools like Zapier is a plus. Strong organizational skills, with the ability to manage multiple onboarding projects in parallel. Team player who can collaborate across departments and adapt to dynamic environments. A strong passion for technology, innovation, and artificial intelligence. Excellent verbal and written communication skills, with a proactive, client‑first attitude. Benefits Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills. OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use. Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance. Soft Hybrid Work: We meet one day/week in our Co Work offices, the rest of the time you can work remotely from wherever you like #J-18808-Ljbffr
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AI Onboarding
hace 1 semana
Mexico City Darwin AI A tiempo completoA technology company located in Mexico City is seeking an Onboarding Executive to join their Operations team. This role involves managing the onboarding process for new clients, ensuring client satisfaction from the onset. Key responsibilities include conducting kick-off meetings, building AI assistants based on client specifications, and maintaining clear...
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AI Onboarding Specialist — Launch
hace 1 semana
Mexico City Getdarwin A tiempo completoA tech company specializing in AI solutions in Ciudad de México is seeking an Onboarding Executive to join their Operations team. The role involves managing client onboarding, creating functional AI assistants, and ensuring smooth implementations. Ideal candidates are passionate about technology, possess strong communication skills, and have experience in...
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Executive Assistant
hace 1 semana
Mexico City Pavago A tiempo completoOur client is seeking an Executive Assistant to provide high-level administrative and operational support to senior executives. This role goes beyond basic admin tasks— the EA acts as a gatekeeper, project manager, and trusted partner, ensuring executives are prepared, informed, and able to focus on strategic priorities. Working Hours U.S. client business...
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Executive Assistant
hace 1 semana
Mexico City Pavago A tiempo completoOur client is seeking an Executive Assistant to provide high-level administrative and operational support to senior executives. This role goes beyond basic admin tasks— the EA acts as a gatekeeper, project manager, and trusted partner, ensuring executives are prepared, informed, and able to focus on strategic priorities. Working Hours U.S. client business...
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LATAM Partner Channel Growth Executive
hace 2 semanas
Mexico City Zendesk Group A tiempo completoA leading customer experience company seeks a Partner Sales Executive in Mexico City to drive channel growth across LATAM. The role involves developing partner strategies, onboarding key partners, and enhancing collaboration with sales teams. Successful candidates will have a strong SaaS background and proven sales leadership experience, with strong...
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IA Operations Executive
hace 1 semana
Mexico City Darwin AI A tiempo completo3 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys...
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IA Operations Executive
hace 1 semana
Mexico City Darwin AI A tiempo completo3 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys...
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Executive Assistant
hace 1 semana
Mexico City Hotel Rehabs A tiempo completoWho you are: An upbeat and design-forward executor who is resourceful, loyal, trustworthy, and straightforward. You can handle a heavy workload with the ability to focus on urgent items first and can adapt to new circumstances with ease. You do well under pressure and strive for accuracy in your work. You keep an organized and clean environment. You are...
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Executive Assistant
hace 1 semana
Mexico City Hotel Rehabs A tiempo completoWho you are: An upbeat and design-forward executor who is resourceful, loyal, trustworthy, and straightforward. You can handle a heavy workload with the ability to focus on urgent items first and can adapt to new circumstances with ease. You do well under pressure and strive for accuracy in your work. You keep an organized and clean environment. You are...
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Executive Assistant
hace 1 semana
Mexico City Gainsight A tiempo completoJoin to apply for the Executive Assistant role at Gainsight. We’re building the AI‑driven future of customer success, from retention to growth! Gainsight is the AI‑powered retention engine behind the world’s most customer‑centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy....
