Cloud Professional Services Manager

Join us as a Cloud Professional Services Manager at Canonical. This is an opportunity to run a Professional Services team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers.We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more.We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers.The role of a Cloud Professional Services Manager at CanonicalThe Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs.A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.What Your Day Will Look LikeLead and develop a team of engineers, ranging from graduate to seniorWork remotely in a single major time zoneCoach, mentor, and offer career development feedbackIdentify and measure team health indicatorsImplement disciplined engineering processesRepresent your team and product to stakeholders, partners, and customersDevelop and evangelise great engineering and organisational practicesPlan and manage progress on agreed goals and projectsBe an active part of the leadership team, collaborating with other leadersWhat We Are Looking For In YouKnowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.Practical knowledge of Linux and networkingExperience in technical presalesYou are a dynamic person who loves to jump in new projects and interact with peopleExcellent verbal and written communication skills in EnglishPassion and a track record of developing and growing peopleExperience in leading, coaching and mentoring engineersOrganised and able to ensure your team delivers timely, high quality resultsAn exceptional academic track record from high school and, preferably, university as wellWillingness to travel up to 40% of the time.Additional Skills That You Might Also BringSecond language - Spanish or French preferredPython knowledgeExperience collaborating with external partnersExperience collaborating with several internal teams and providing stakeholder feedback for engineering roadmapsWhat We Offer YouWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleagues from your team and othersPriority Pass for travel and travel upgrades for long haul company eventsAbout CanonicalCanonical is a pioneering tech firm that is at the forefront of the global move to open source. We recruit on a global basis and set a very high standard for people joining the company.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. #J-18808-Ljbffr