Sales & Customer Service Representative
hace 5 días
Job DescriptionAbout UsJoin the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions forseemingly impossibleproblems.Learn more about New Frontier Immigration here.Learn more about our CEO/Founder Hillary here.Learn more about our Core Values here.Why ApplyAre you passionate about helping immigrant families build brighter futures?You’ll thrive in this role if you bring both heart and hustle—a genuine care for people, paired with the motivation to hit goals and grow your career.Purposeful Work – Every call you take could help a family stay together or find safety and opportunity.Supportive Culture – Join a values-driven team that believes in hope, courage, and transformation.Growth Opportunities – Learn immigration law basics, develop your consultative sales skills, and advance within a mission-driven firm.Recognition & Incentives – Be rewarded for great work with individual and team bonuses.Role ObjectiveWe’re looking for a bilingual (English/Spanish) Sales and Customer Service Representative to join our growing team. This role blends empathetic customer service with performance-driven sales to guide individuals and families toward life-changing legal solutions.Success AttributesSales-Driven with Heart – You have at least 3 years of proven experience in consultative or service-based sales, and you thrive on delivering results that truly matter.Empathetic Communicator – You’re skilled at listening deeply, speaking clearly, and making people feel understood.Mission-Aligned – You’re passionate about justice, dignity, and supporting immigrant communities.Resilient & Self-Motivated – You can navigate emotionally charged conversations while maintaining focus and energy.Highly Organized – You manage your time well, prioritize tasks effectively, and stay on top of systems and documentation.ResponsibilitiesManage a high volume of inbound and outbound calls with empathy and professionalism.Conduct thorough client needs assessments to identify how our services can help.Convert qualified leads into initial consultations through a consultative, trust-building approach.Meet or exceed performance goals, including sales conversions and call handling metrics.Maintain accurate and timely notes in our CRM system.Work closely with teammates to continuously improve client experience and sales strategy.Navigate sensitive conversations with cultural awareness, discretion, and compassion.Go the extra mile to engage customersRequired BackgroundThe ideal candidate for this role must possess previous demonstrated success in sales.Fluent bilingual skills in English and Spanish (native or near-native fluency)Minimum 3 years of successful sales experience, preferably in service-based industriesStrong customer service background and phone communication skillsAbility to work some evenings/weekends, depending on client demandPreferred BackgroundExperience in legal services, healthcare, insurance, or financial servicesBackground in high-volume phone-based environments such as call centers or client intakePrevious roles in education sales, real estate, or coaching programsFamiliarity with CRMs such as Salesforce, HubSpot, or similar platformsCompensation$16,000 - $18,000 MXN pesos/month #J-18808-Ljbffr
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Customer Service Representative
hace 5 días
Mexico City Epsilon Solutions Ltd. A tiempo completoJob Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. Qualifications High School diploma completed....
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Customer Service Representative
hace 2 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring...
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Customer Service Representative
hace 5 días
Mexico City Hire With Near A tiempo completoCustomer Service Representative At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders. Our client ensures every customer has a smooth, professional experience from the very first interaction to the moment their service is delivered....
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Customer Service Representative
hace 4 días
Mexico City Hire With Near A tiempo completoCustomer Service Representative At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders. Our client ensures every customer has a smooth, professional experience from the very first interaction to the moment their service is delivered....
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Customer Service Representative XI
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Mexico City Core Code io A tiempo completoThe Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work closely with other departments within the organization to ensure that customer...
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Customer Service Representative XI
hace 29 minutos
Mexico City Core Code io A tiempo completoThe Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work closely with other departments within the organization to ensure that customer...
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Customer Service Representative
hace 4 días
Mexico City SpotOn A tiempo completoOverviewJoin Our Customer Service Team as a Customer Service Representative. At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help...
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Customer Service Representative
hace 5 días
Mexico City SpotOn A tiempo completoOverviewJoin Our Customer Service Team as a Customer Service Representative. At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help...
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Customer Service Office Person
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Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
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Mexico City The TalentHQ A tiempo completoCustomer Service Representative - The TalentHQJoin to apply for the Customer Service Representative role at The TalentHQDirect message the job poster from The TalentHQOverviewYou’ll be the face of RHO Nutrition, representing our customer service team as our customer service expert. You’ll help our customers feel valued with every interaction and...
