Customer Success Manager SAAS POS for Restaurants
hace 4 semanas
Company Description Paloma POS is an AI-First, mobile-ready POS and fintech platform designed to support food trucks and quick service restaurants. Our innovative solutions enable instant funding with same-day access to sales revenue and provide advanced tools like AI-powered management, smart hardware, and embedded banking options. With multilingual 24/7 support in languages like English, Spanish, Portuguese, Russian, Chinese, and Kazakh, we are dedicated to transforming the food industry. Our technology empowers businesses to streamline operations and achieve growth with ease. Role Description This is a full-time remote role for a Customer Success Manager focused on SaaS POS solutions for restaurants. The Customer Success Manager will be responsible for ensuring customer satisfaction, driving customer retention, and fostering long-term relationships with clients. Day-to-day tasks include implementing and onboarding new clients, providing support, analyzing customer feedback, identifying opportunities for improvement, and working closely with teams to enhance the overall customer experience. The candidate will act as a trusted advisor and advocate for customers, ensuring their needs are met with Paloma POS's innovative solutions. Qualifications Proven expertise in Customer Satisfaction and Customer Service Strong skills in Relationship Building and Customer Retention to foster client success Analytical Skills to gather, analyze, and utilize customer feedback effectively Excellent communication, problem-solving, and interpersonal abilities Network Troubleshooting Experience in SaaS platforms, POS systems, or the food service industry is a plus Ability to work independently in a remote setting and collaborate with cross-functional teams Proficiency in multiple languages is a bonus Bachelor's degree in Technology or Business, Communications, or a related field is preferred
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Customer Success Manager SAAS POS for Restaurants
hace 4 semanas
Mexico City Paloma POS A tiempo completoCompany Description Paloma POS is an AI-First, mobile-ready POS and fintech platform designed to support food trucks and quick service restaurants. Our innovative solutions enable instant funding with same-day access to sales revenue and provide advanced tools like AI-powered management, smart hardware, and embedded banking options. With multilingual 24/7...
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Customer Success Manager SAAS POS for Restaurants
hace 4 semanas
Mexico City Paloma POS A tiempo completoCompany Description Paloma POS is an AI-First, mobile-ready POS and fintech platform designed to support food trucks and quick service restaurants. Our innovative solutions enable instant funding with same-day access to sales revenue and provide advanced tools like AI-powered management, smart hardware, and embedded banking options. With multilingual 24/7...
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Customer Success Manager Restaurants CDMX
hace 2 días
Mexico City Uber A tiempo completoCustomer Success Manager Restaurants CDMXJoin Uber as a Customer Success Manager Restaurants CDMX. This role focuses on driving customer success by managing merchant operations health within existing Restaurants Accounts and enabling upselling opportunities to drive growth.ResponsibilitiesEnsure follow‑up on action plans to improve operational metrics,...
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Customer Success Manager
hace 15 horas
Mexico City SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners. This role is...
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LATAM Customer Success Manager — WhatsApp SaaS Growth
hace 4 semanas
Mexico City WATI.io A tiempo completoA leading messaging platform provider is seeking a Customer Success Manager for their LATAM team in Mexico City. The role involves managing post-onboarding customers, creating engagement strategies, and leading a WhatsApp Community. Ideal candidates will have 3+ years in customer success, experience with SaaS solutions, and be fluent in Portuguese and...
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Customer Success Manager
hace 15 horas
Mexico City SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll develop and execute account plans, deliver impactful business reviews, and serve as the trusted advisor who helps customers navigate the complexities of tax compliance. If you're passionate about...
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Customer Success Manager
hace 3 semanas
Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 3 semanas
Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Growth-Driven CSM for Restaurants
hace 2 semanas
Mexico City Uber A tiempo completoA leading technology platform in Mexico City is seeking a Customer Success Manager for Restaurants. The role focuses on enhancing merchant operations health and enabling upselling opportunities to drive growth. Candidates should have a Bachelor's degree in a related field and at least 5 years of experience. Strong negotiation and communication skills are...
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Customer Success Manager
hace 6 días
Mexico City Edenred A tiempo completoUna empresa innovadora en Ciudad de México busca un Customer Success Manager. En este rol, serás responsable de ser el punto de contacto para la plataforma Edenred+, gestionando incidencias y apoyando a los clientes en el uso efectivo del producto. Se requiere al menos 5 años de experiencia en gestión de problemas en entornos SaaS, así como habilidades...
