Customer Success Manager
hace 3 semanas
Customer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Responsibilities Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. Build strong relationships with key stakeholders to drive engagement and long‑term success. Identify upsell and expansion opportunities by aligning product capabilities with customer needs. Analyze customer usage data to proactively address risks and drive retention strategies. Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention. Qualifications 2–4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company. Excellent verbal and written communication skills with strong customer‑facing abilities. Experience in identifying upsell/cross‑sell opportunities and working closely with Sales. Hands‑on experience with onboarding and implementation processes of Salesforce or other CRMs. A can‑do approach with strong problem‑solving skills and the ability to work under pressure. Fluent in English; additional languages are a plus. Ability to work remotely across EST/PST time zones. Bachelor’s degree in Computer Science, Industrial Engineering, Business or equivalent experience. Why Join TITAN? Work with a dynamic and innovative team in a fast‑growing SaaS startup. Collaborate with industry‑leading clients and gain exposure to cutting‑edge technologies. Enjoy the flexibility of remote work and a healthy work‑life balance. Competitive compensation package and opportunities for professional growth and development. Referrals increase your chances of interviewing at TITAN by 2x. Get notified about new Customer Success Manager jobs in Mexico City, Mexico. Salary range: $96,000.00 - $120,000.00 (current listing). #J-18808-Ljbffr
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Customer Success Manager
hace 2 semanas
Mexico City REKLUT A tiempo completoJob Description: Customer Success Manager Role Overview: As a Customer Success Manager, you will hold a strategic position as a trusted consultant for our clients and partners, ensuring their success with our services. This role is accountable for the growth of key accounts, managing client relationships, and developing success plans that align with...
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Customer Success Manager
hace 2 semanas
Mexico City Lenovo A tiempo completoDescription and Requirements The Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long‑term value creation. Serve as a trusted advisor and main post‑sales...
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Customer Success Manager
hace 2 semanas
Mexico City Lenovo A tiempo completoDescription and Requirements The Customer Success Manager is responsible for managing post-sales customer relationships, coordinating service delivery, and ensuring billing accuracy across hybrid cloud environments. This is a key role that supports customer retention, expansion, and long‑term value creation. Serve as a trusted advisor and main post‑sales...
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Manager Customer Success
hace 5 días
Mexico City Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Manager Customer Success
hace 5 días
Mexico City Mastercard A tiempo completoOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Customer Success Manager
hace 2 semanas
Mexico City Syntax México A tiempo completoSyntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax's cloud offerings, including their best-in-class Enterprise Cloud for ERP continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and...
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Customer Success Manager
hace 4 semanas
Mexico City EFEX A tiempo completoSobre EFEX EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención personalizada. Propósito...
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Customer Success Manager
hace 1 semana
Mexico City EFEX A tiempo completoDescripción del trabajo Sobre EFEX EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención...
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Customer Success Manager
hace 1 semana
Mexico City EFEX A tiempo completoDescripción del trabajo Sobre EFEX EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención...
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Customer Success Manager
hace 13 horas
Mexico City Interlix Staffing A tiempo completoCustomer Success Manager Location: Remote (Cancún, Mexico) Schedule: Full Time (40hrs per week - Business Time) Company Overview Our client is a global food technology company on a mission to eliminate food waste using cutting-edge AI and Internet of Things solutions. Founded in London and operating in over 90 countries, the company partners with major...
