HyperAutomation Support Technician

hace 7 días


Mexico City Lognext A tiempo completo

At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level.We are looking for a HyperAutomation Support Technician to join our team for a multinational leader in the international organizations and digital services sector.ResponsibilitiesMonitor automation workflows to ensure they operate as expected.Troubleshoot and resolve issues in deployed automation solutions.Provide support during deployment and post‑deployment phases.Collaborate with developers and analysts to implement fixes and improvements.Maintain operational logs, documentation, and incident records.Assist with user training and onboarding on automation tools.Ensure compliance with operational standards and procedures.Perform other related duties of a similar level.Qualifications2+ years of experience supporting automation solutions.Hands‑on experience with UiPath, Automation Anywhere, or Power Automate.Strong skills in monitoring and troubleshooting automation workflows.Good understanding of REST APIs and integration troubleshooting.Experience with incident management and ticketing systems.Ability to maintain clear documentation and operational logs.Job Conditions & BenefitsProfessional Development: Access to training, certifications, and continuous learning opportunities.Join our expert team, where commitment, collaboration, and operational excellence make a real difference in a world full of opportunities.Are you ready for your NEXT LEVEL?In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionInformation TechnologyIndustriesIT Services and IT ConsultingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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