Senior Operations

Senior Operations & Strategy Manager, Driver Growth LatAm 1 day ago Be among the first 25 applicants About the Role Our Latam Driver Operations team works in close collaboration with in-market regional teams and is responsible for setting the vision, strategy, and execution for all driver-facing operations across Latin America. We are seeking a sharp, results‑oriented, and highly motivated individual with a blend of project management, analytical ability, and agile problem‑solving skills to operationalise processes in a fast‑paced environment. In this role, you’ll lead the strategy and deliver targets for Driver Growth across Latam markets, collaborating closely with key regional and cross‑functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing. What The Candidate Will Do Strategic Ownership: Lead Driver Acquisition and retention efforts in Latam, proactively identify business needs and issues, and prioritize among projects to define the best path to meet strategic objectives. Ownership of OKRs and key metrics: Provide strategic guidance and help prioritise across Driver Growth initiatives to ensure consistent delivery of our OKRs. Business Sense: Translate insights from operational and financial metrics into strategy and action plans; develop a deep understanding of the levers that move our business. Problem Solving: Identify the root cause of risks and opportunities, propose multiple practical solutions, assess trade‑offs, and recommend the best approach while balancing execution with strategic guidance and delegation. Process Optimization: Implement, optimise, and scale core analyses and processes across LATAM and beyond, reviewing performance regularly to provide strategic oversight of the LATAM market and support local teams with tailored approaches. Product Improvement: Build strong relationships with product stakeholders, proactively propose features or improvements that enhance the overall earnings experience in LATAM, measure impact, prioritize, and advocate for new launches while identifying region‑specific business needs. Stakeholder Management: Lead cross‑functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal. Basic Qualifications Background: We encourage people from all backgrounds to apply. Experience: 5+ years of professional and demonstrated experience. Data‑Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience delving deep into data while maintaining a big‑picture view. Analytics: Experience dealing with complex data sets using Excel/Google Sheets (SQL a plus but not required), deriving and validating insights, and synthesising recommendations. Preferred Qualifications Communication: English proficiency. Data Analytics: Demonstrated experience interpreting and presenting data to various audiences in an engaging, comprehensive, yet succinct manner. Teamwork: Demonstrate optimism, respect others, and work well in a team. Executional Excellence: Ability to optimally manage and prioritise complex operations that require cross‑team support and deliver results in a fast‑paced and ambiguous environment while maintaining high‑quality work standards. Planning & Organization: Ability to plan complex or multi‑faceted projects with cross‑functional teams, defining timelines, deliverables, interdependencies, and resource allocation. Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Industries Internet Marketplace Platforms Referrals increase your chances of interviewing at Uber by 2x #J-18808-Ljbffr