Sr Analyst, Order to Cash

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… This position exists to support the Order to Cash (OTC) workstream of Warner Bros. Discovery account receivable department. This person will have overall responsibility for performing OTC functions involved in maintaining customer accounts, ensuring adherence to contracts, providing updates on the collection process, and improving working capital. Work closely with other teams within Global Business Services (GBS), (PTP), Accounting, and outsourced service provider (BPO) to ensure global standards and implement improvements. Your Role Accountabilities… Assist the overall health of the Accounts Receivable and Cash balances, including follow up on overdue invoices (with BPO) ensuring cash is collected in a timely manner and customer accounts are being reconciled. Participate in meetings with Business Unit Finance, Sales, IT, Legal department etc. to discuss problematic accounts, contract issues, negotiate payment plans and escalate any possible delays and concerns. Manage escalations and support resolution of customer queries/disputes. Monitor BPO in all collection, invoicing, and reporting activities, review and provide feedback and process improvements. Participate in internal/external calls with main customers and key stakeholders. Contribute to the overall cash flow forecasting process, assisting with cash flow timing information as needed and collaborating with the business unit on reporting. Review recurring reporting from BPO to ensure compliance & perform data validation. Prepare/Review reporting and support with ad-hoc reporting requests for management as neededli> Qualifications & Experience… Bachelor’s degree in Accounting, Finance, or related field. 3-5 years of Accounts Receivable related experience. Intermediate Experience in Microsoft Excel required. Knowledge of SAP preferred A working knowledge of Microsoft Office products (Excel, Outlook, Word, Powerpoint) Strong listening, verbal, and written communication skills Strong verbal and written English language skills required. Ability to work independently, creatively, and efficiently. Proven track record in meeting deadlines. How We Get Things Done… This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. #J-18808-Ljbffr