CUSTOMER SERVICE SPECIALIST I

hace 2 días


Tlalnepantla, México TE Connectivity A tiempo completo

OverviewAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.ResponsibilitiesResponding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.Handling escalated and unresolved calls from less experienced representatives.Recognizing sales opportunities and preventing the loss of existing business.What Your Background Should Look Like1–2 years of customer service experienceData Accuracy: Accurate data entry and attention to detailSystem Knowledge: Familiarity with SAP or Salesforce systemsAdaptability: Ability to thrive in fast-paced, changing environmentsCommunication & Problem Solving: Strong communication and problem-solving skillsCustomer Orientation: Customer-focused mindset and conflict resolution abilitiesOrganization & Teamwork: Organized, multitasker, and team playerExcel Skills: Using Microsoft Office Excel for tracking and analysis on databasesLanguage: English proficiency requiredLocationLocation: Tlalnepantla de Baz, Edo. de MéxicoCompetenciesValues: Integrity, Accountability, Inclusion, Innovation, Teamwork #J-18808-Ljbffr



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