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Solutions Engineer
hace 23 horas
The roleThe role: The Solutions Engineer will be responsible for supporting clients in implementing and optimizing software solutions, managing system integrations, and collaborating with both clients and internal teams to ensure successful project outcomes.What you will doDesigning and installing customized software solutions for the customer needs, goals, and technical requirements for the implementationCreate implementation plans based on gathered requirementsLead the implementation process by configuring, installing and integrating the company`s products or servicesProviding post-installation follow-ups, and technical guidance and support during the implementation phase, troubleshooting issues to align with their business process.Act as a liaison between the client, sales team, product development, and support teams, ensuring clear and effective communication throughout the implementation process.Conduct training sessions for client stakeholders on how to use and maintain the implemented solution.Create documentation, manuals, and guides to assist clients in understanding and using the product effectively.Testing the performance of the installed system, fixing bugs, and quality checks to ensure that the implemented solution meets client`s expectations and complies with the predefined standards.What we are looking forBachelor’s degree, preferably in computer science, engineering or software engineering.Fluency in EnglishPrevious work experience on related areasAbility to create big-picture software solutions.Ability to present ideas in a clean, user-friendly way.Problem-solving skillsWhat we offerPositive and encouraging work environment.Dynamic company where you can grow as far as your vision and curiosity leads you.Competitive compensation and benefits package.Hybrid office / remote work scheme.CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr
