Strategy & Operations Manager
hace 1 día
About The Role We’re seeking a strategic, execution-focused problem solver to lead operations that enhance the experience of our delivery partners while ensuring compliance with Mexico's evolving labor regulations. This role sits at the intersection of operations, legal, and product, playing a key part in shaping the future of work for Uber Eats delivery partners in one of our most important markets. If you thrive in navigating complexity, scaling workflows, improving day-to-day experiences for earners, and using data to bring clarity to ambiguity, this role is for you. This is a high-impact position with ownership and influence—you’ll directly shape how we support delivery partners, maintain compliance, and drive operational excellence across Mexico. What You’ll Do Design and manage operational workflows that align with labor-related requirements (e.g., registration, contract terminations, social security payments, benefits delivery). Proactively identify pain points in the delivery partner experience and lead initiatives to boost satisfaction, retention, and engagement. Collaborate with Legal, Policy, Product, Support, and Territory Operations teams to translate regulatory requirements into scalable, compliant processes. Use SQL, Google Sheets, and internal tools to analyze data, reconcile operations, and prepare structured reports for regulatory systems. Monitor and report on performance and compliance metrics, flagging risks early and proposing effective solutions. Stay ahead of regulatory trends to support Uber's position as a forward-thinking leader in the future of platform work. Advocate for delivery partners, ensuring their experience is central to all initiatives. What You’ll Need Basic Qualifications A minimum of 3 years of experience in operations, strategy, or other data-driven roles. Proven track record managing cross-functional projects with high accuracy and measurable business impact. Strong analytical and problem-solving skills. Experience with SQL, Excel, and data visualization tools. Comfort working autonomously in a fast-paced, ambiguous environment. Excellent communication and stakeholder management skills. Professional fluency in both Spanish and English. Preferred Qualifications Background in designing and improving operational processes. #J-18808-Ljbffr
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Senior Strategy
hace 3 semanas
Mexico City Uber A tiempo completoSenior Strategy & Operations Manager – Uber Join to apply for the Senior Strategy & Operations Manager role at Uber. About the Role The Mexico Taxi Team is responsible for developing and executing a strategy for integrating taxis onto Uber's platform as a means of tapping into new markets and providing opportunities for new earners to work on the platform....
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Strategy Operations Manager
hace 4 semanas
Mexico City Didi A tiempo completoStrategy Operations ManagerJob Locations MX-MEX-Mexico CityID 2025-16429CategoryOperations & Strategy - FoodEmployee ClassRegularCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi...
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Strategy Operations Manager
hace 4 semanas
Mexico City Didi A tiempo completoStrategy Operations ManagerJob Locations MX-MEX-Mexico CityID 2025-16429CategoryOperations & Strategy - FoodEmployee ClassRegularCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi...
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Strategy Operations Manager
hace 4 semanas
Mexico City DiDi Global A tiempo completoCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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Strategy Operations Manager
hace 4 semanas
Mexico City DiDi Global A tiempo completoCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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Senior Operations Manager
hace 4 semanas
Mexico City Persona A tiempo completoAn international talent agency is seeking a Senior Operations Manager to oversee operations, foster team development, and engage with stakeholders. The ideal candidate will have at least 5 years in operations management, a relevant degree, and a passion for driving efficiency in a remote setting. Benefits include competitive salaries, health insurance, and...
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Strategy & Operations Manager
hace 3 semanas
City, México Revolut A tiempo completoOffice: Mexico CityAbout RevolutPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 55+ million customers get more from their money every day.As...
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Strategic & Operations Lead for Taxi Platform
hace 1 semana
Mexico City Uber A tiempo completoA leading technology company in Mexico City seeks a Senior Strategy & Operations Manager to develop and execute a strategy for integrating taxis onto its platform. The role requires a proven track record in strategy, problem-solving skills, and the ability to manage multiple projects. Candidates should demonstrate exceptional business acumen and effective...
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Mexico City Tech Economy A tiempo completoStrategy & Operations Manager – Industrials & Manufacturing Private Equity Join to apply for the Strategy & Operations Manager – Industrials & Manufacturing Private Equity role at Tech Economy What You’ll Do Overview: Key point-of-contact within the Industrial & Advance Manufacturing Services Private Equity practice vertical supporting day-to-day...
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Mexico City Tech Economy A tiempo completoStrategy & Operations Manager – Industrials & Manufacturing Private Equity Join to apply for the Strategy & Operations Manager – Industrials & Manufacturing Private Equity role at Tech Economy What You’ll Do Overview: Key point-of-contact within the Industrial & Advance Manufacturing Services Private Equity practice vertical supporting day-to-day...
