Client Retention
hace 7 días
Role Mission As a Client Retention & Farmer Specialist you'll strengthen relationships with healthcare professionals while ensuring financial stability. You'll manage accounts find win-win solutions and deliver value in every interaction. A dynamic role where every day brings new challenges growth and impact Connect with our client base through our ticketing system to deliver quick clear and personalized support. Onboard and train healthcare professionals (doctors assistants and clinic staff) via phone and video calls helping them make the most of our platform. Build trust-based relationships with healthcare specialists focusing on engagement satisfaction and long-term loyalty. Analyze user profiles and activity to identify opportunities for growth and help each client reach their full potential. Provide expert guidance resolve questions and ensure a smooth experience across all touchpoints. Maintain and expand your client portfolio through proactive communication and continuous value delivery. Act as a true partner for our clients listening understanding and empathizing with their needs to drive success together. Qualifications At least 1 year of experience delivering training onboarding or client portfolio management through video or outbound calls. Proficiency with productivity and collaboration tools commonly used in tech environments (Google Workspace Slack HubSpot Salesforce etc.). Intermediate level of English with strong communication skills both written and spoken. Información adicional Benefits Hybrid work model for better work-life balance. Base salary: $18000$20000 MXN performance bonuses. Legal benefits according to Mexican labor law. Grocery vouchers (vales de despensa). 22 vacation days per year plus your birthday off Major Medical Expenses Insurance (Seguro de Gastos Médicos Mayores). Life insurance coverage. Savings fund contribution. Annual performance bonus. Recruitment Process Talent Acquisition Interview Technical Interview Customer Success Team Lead Technical Interview Customer Success Manager Offer Remote Work No Employment Type Full-time Key Skills Criminal Justice, Cost Accounting, Elevator Maintenance, Airport, Jboss, Brand Experience years Vacancy 1 #J-18808-Ljbffr
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Retention Specialist
hace 1 día
Mexico City SpotOn A tiempo completoAbout SpotOn We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award‑winning point‑of‑sale to AI‑powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t...
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Retention Specialist
hace 1 día
Mexico City SpotOn A tiempo completoAbout SpotOn We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award‑winning point‑of‑sale to AI‑powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t...
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Retention Strategist – SaaS Revenue
hace 1 día
Mexico City SpotOn A tiempo completoA dynamic tech company in Mexico City seeks a Retention Specialist to enhance client relationships and improve retention rates. Key responsibilities include managing client interactions, conducting health checks, and collaborating with various teams to resolve issues. Candidates should have a Bachelor’s degree and 2–5 years of related experience, with a...
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Senior Retention Marketing Lead — Remote
hace 1 semana
Mexico City Darkroom A tiempo completoA leading growth marketing firm in Mexico City is seeking a Senior Manager, Retention to enhance client retention through dynamic email, SMS, and loyalty programs. The ideal candidate will possess at least 7 years of digital marketing expertise, a passion for e-commerce, and proven leadership skills. This fully remote role offers significant opportunities...
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Retention Marketing Ops Lead
hace 4 semanas
Mexico City Lululemon Athletica A tiempo completolululemon es una empresa de ropa técnica inspirada en el yoga que tiene grandes planes. La práctica y la filosofía del yoga inspiran nuestro objetivo general de mejorar el mundo a través del poder de la práctica. Estamos orgullosos de ser una empresa global en crecimiento con sedes en todo el mundo, desde Vancouver hasta Shanghái, pasando por muchos...
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Retention Marketing Ops Lead
hace 4 semanas
Mexico City Lululemon Athletica A tiempo completolululemon es una empresa de ropa técnica inspirada en el yoga que tiene grandes planes. La práctica y la filosofía del yoga inspiran nuestro objetivo general de mejorar el mundo a través del poder de la práctica. Estamos orgullosos de ser una empresa global en crecimiento con sedes en todo el mundo, desde Vancouver hasta Shanghái, pasando por muchos...
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Strategic CSM, Mid‑Market SaaS — Growth
hace 3 semanas
Mexico City Guesty A tiempo completoA leading hospitality technology company is seeking a Customer Success Manager in Mexico City. The role involves building strong client relationships, overseeing onboarding, and focusing on retention and growth opportunities. Ideal candidates will have at least 3 years of experience in account management or customer success within the SaaS industry and be...
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Mexico City Edenred France A tiempo completoUne entreprise internationale de solutions innovantes basée à Mexico recherche un Coordonnateur de Mise en œuvre pour garantir la satisfaction des clients et la rétention proactive. Vous aurez pour mission de construire des relations solides avec les clients, d’assurer une formation efficace et de les éduquer sur les produits. Une expérience en...
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Implementation Coordinator
hace 3 semanas
Mexico City Edenred Italia S.r.l. A tiempo completoA global solutions company in Mexico City is looking for a Coordinador de Implementacion to enhance customer satisfaction and retention. The ideal candidate will manage client relationships, ensuring effective onboarding and training. They will provide feedback for product improvements and act as the voice of the customer. This role offers opportunities for...
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Integrator & Client Success Leader
hace 4 semanas
Mexico City Scalesource A tiempo completoCompany: Scalesource Location: Remote (Leadership role) Compensation: Target Year 1 OTE $100K–$120K (base + performance-based bonus) Position Overview ScaleSource is looking for a high‑impact Integrator & Client Success Leader to run the company day‑to‑day and ensure execution excellence across sales, marketing, client success, and operations. This...
