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Supervisor(a) at Your Service
hace 1 semana
Job Number
Job Category Rooms & Guest Services Operations
Location Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
***Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.
Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.
EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm.
The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you.We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.
A place where service comes from the heart, not from a handbook.A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
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Supervisor-at Your Service
hace 1 semana
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Head Bartender
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Agente de Reservaciones
hace 1 semana
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Front Desk Agent
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Riviera Maya, Quintana Roo, México Rosewood Hotel Group A tiempo completoGeneral Information: Country/Region Mexico Province/City Riviera Maya Location Rosewood Mayakoba Department Rooms Front Office Job Type Fulltime Permanent OPERATIONAL TASKS AND RESPONSABILITIES1. Keep all the time the standards established at the Resort Host department, always showing team work. 2. Ensure that all the standards are kept at the highest level...
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Coordinador(a) de Entrenamiento
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Riviera Maya, Quintana Roo, México Marriott International, Inc A tiempo completoJob Number Job Category Human ResourcesLocation Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Verify training and development activities are linked to the organization's mission and vision. Assist with development and learning delivery of...
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Rooms Controller
hace 1 semana
Riviera Maya, Quintana Roo, México Marriott International, Inc A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets....
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Front Office Assistant Manager
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Riviera Maya, Quintana Roo, México Hyatt Corporation A tiempo completoFront Office Assistant Manager Andaz Andaz Mayakoba MX - ROO - MayakobaReservationsEntry Level ManagerFull-timeReq ID: MAY000599Local Summary As the Assistant Front Office Manager, you'll support the efficient operation of our front desk and guest services. Your functions will include assisting in overseeing check-in/check-out procedures, managing...
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Spa Director
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Executive Housekeeper
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Engineering Manager
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Riviera Maya, Quintana Roo, México Marriott International, Inc A tiempo completoJob Number Job Category Engineering & FacilitiesLocation Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant...
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hace 1 semana
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Supervisor(a) at Your Service
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141339 **Job Category** Rooms & Guest Services Operations **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or concerns....
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Supervisor-at Your Service
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Riviera Maya, México Marriott International, Inc A tiempo completo**Número de Empleo** 23141339 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Atender,...
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Supervisor de Tienda
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Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141383 **Job Category** Retail & Gift Shops **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet customers when they enter the shop, offer assistance in locating merchandise, and...
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Supervisor(a) Steward
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141353 **Job Category** Food and Beverage & Culinary **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Direct and assist Stewards in order to make clean up more efficient. Ensure water...
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Supervisor(a) de Areas Publicas
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141322 **Job Category** Housekeeping & Laundry **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...
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Head Bartender
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Almacenista
hace 3 semanas
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Sastre
hace 3 semanas
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Houseman (Surtidor de Piso)
hace 3 semanas
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Coordinador(a) de Credito
hace 3 semanas
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Coordinador(a) de Entrenamiento
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141305 **Job Category** Human Resources **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Verify training and development activities are linked to the organization’s mission and...
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Camaristas
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141321 **Job Category** Housekeeping & Laundry **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...
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Chofer (Van Interna)
hace 3 semanas
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Dir-rooms-a
hace 6 días
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23115001 **Job Category** Rooms & Guest Services Operations **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Rooms...
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Front Desk Agent
hace 3 semanas
Riviera Maya, México Rosewood Hotel Group A tiempo completo**General Information**: - Country/Region- Mexico- Province/City- Riviera Maya- Location- Rosewood Mayakoba- Department- Rooms - Front Office- Job Type- Full-time Permanent- OPERATIONAL TASKS AND RESPONSABILITIES1. Keep all the time the standards established at the Resort Host department, always showing team work.- 2. Ensure that all the standards are kept...
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Agente de Reservaciones
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141348 **Job Category** Reservations **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Spa Director
hace 2 meses
Riviera Maya, México Rosewood Hotel Group A tiempo completo**Job Description**: Press space or enter keys to toggle section visibility GENERAL JOB FUNCTION: The Spa Director is responsible for the operation concerning the department. It is primarily responsible for supervising the proper operation of the Spa in order to achieve maximum satisfaction to the guests. SCOPE Broad understanding of the concept Spa and...
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Guest Experience
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141344 **Job Category** Rooms & Guest Services Operations **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests, questions, or...
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Rooms Controller
hace 3 semanas
Riviera Maya, México Marriott International, Inc A tiempo completo**Job Number** 23141330 **Job Category** Rooms & Guest Services Operations **Location** Riviera Maya Mexico EDITION, One Marriott Drive, Riviera Maya, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and preferences whenever possible....