Senior Service Designer

hace 3 semanas


Juárez, Chihuahua, México Multiplica Talent A tiempo completo

Multiplica Talent, te está buscando Somos una consultora especializada en ofrecer las mejores oportunidades laborales al mejor talento digital del mercado.

Tenemos 20 años de experiência reclutando a personas capacitadas, innovadoras y con ganas de crecer para nuestros clientes.

Actualmente colaboramos con empresas en LATAM, USA y Europa y contamos con talentos que trabajan presencialmente y/o remoto en diferentes partes del mundo.

Nuestros talentos son los agentes de cambio que están creando las organizaciones del futuro. Sé parte de este cambio

Misión del puesto:


Como Service Designer asegurarás que las experiências desarrolladas tomen en cuenta todos los puntos de contacto que puede usar el cliente a lo largo de su interacción con el producto.

Trabajando en una unidad cohesionada junto con tecnología, producto, y data, para crear productos/servicios que den valor a nuestros clientes y al negocio.

Es un campeón del proceso de diseño centrado en las personas para crear productos digitales.

Responsabilidades:

  • Es dueño de tareas endtoend en proyectos complejos, de alta visibilidad o estratégicos, comprendiendo las necesidades del usuario y de negocio para la correcta toma de decisiones en torno a objetivos, alcances, soluciones y prevención de obstáculos.
  • Domina herramientas de diseño de servicios y laninvestigación 360 de los productos y servicios en diferentes canales (online y offline).
  • Desafía las soluciones actuales / formas de hacer, generando lineamientos y guías para cada punto de contacto, aportando valor a todos los actores.
  • Analiza la información y es capaz de profundizar en las necesidades de los clientes. Es responsable de asegurar que todas las decisiones del equipo scrum donde es asignado giren en torno al usuario.
  • Trabaja para que exista una perspectiva de diseño centrado en las personas, dentro de su equipo y en los resultados del proyecto, sensibilizando su equipo scrum sobre el valor e importancia de la experiência de usuario en los proyectos.
  • Estima la cantidad de trabajo requerido para manejar las tareas de un proyecto y gestionar su comunicación. Utilizando metodologías de diseño y agile para abordar el proyecto.

Requirements:

  • Herramientas del diseño de servicios: blueprint, customer journey, prototipos de experiência, storyboards, Stakeholder map, ecosystem map etc.
  • Facilitación: Recursos para orientar a un grupo a tomar decisiones y obtener compromisos
  • Gestión de proyectos: Capacidad de organizar personas, recursos y tareas de un proyecto para la obtención de objetivos
  • Research con usuarios (cualitativa y cuantitativo): Conocimiento necesario para aplicar y controlar metodologías de investigación con usuario.
  • Diseño estratégico: Capacidad de articular conceptos, hechos e hipótesis, para tomar decisiones contemplando las futuras implicaciones de esa toma de decisión.
  • Tangibilización de conceptos: La capacidad de trabajar con conceptos abstractos y dirigirlos hacia la toma de decisiones de diseño, generando soluciones y cursos de acción.
  • Habilidad de síntesis: Capacidad de construir propuestas fusionando y organizando diversas perspectivas y comunicando ideas de forma clara.
  • Customer centricity: Tiene habilidades concretas para traer la voz del cliente a la toma de decisiones de un proyecto en los diferentes momentos del proceso de diseño y desde diferentes enfoques.

Benefits:

  • Posición híbrida en oficinas CDMX.
  • Beneficios de ley y superiores.
  • Días de vacaciones adicionales.
  • Trabajo bajo objetivos y flexibilidad de horario
  • Oportunidad de crecimiento
  • Muchos más

  • Tax Senior

    hace 3 semanas


    Juárez, Chihuahua, México Carr, Riggs & Ingram, LLC A tiempo completo

    Top 25 nationally ranked CPA and advisory firm Carr, Riggs & Ingram, LLC (CRI) has increased its investment in the city of El Paso as well as entering the Mexico market by merging in international firm, Jensen Accountancy International, LLC. Given this growth, we are looking to expand our team in Cd. Juárez, Chihuahua, México.TAX SENIOR- SHARED SERVICE...


  • Juárez, Chihuahua, México Carr, Riggs & Ingram, LLC A tiempo completo

    Top 25 nationally ranked CPA and advisory firm Carr, Riggs & Ingram, LLC (CRI) has increased its investment in the city of El Paso as well as entering the Mexico market by merging in international firm, Jensen Accountancy International, LLC. Given this growth, we are looking to expand our team in Cd. Juárez, Chihuahua, México.AUDIT SENIOR ACCOUNTANT -...

  • Tax Senior Accountant

    hace 3 semanas


    Juárez, Chihuahua, México CARR, RIGGS & INGRAM A tiempo completo

    CARR, RIGGS & INGRAMSolicita:TAX SENIOR ACCOUNTANT - SHARED SERVICE CENTERDescripción y Requisitos Individuals at this level have a minimum of two years' experience as a staff accountant and normally have passed the CPA or Chartered Accountant exam.Senior Accountants in Tax are expected to:Know and understand the reason behind the firm's policies and...

  • Tax Senior Accountant

    hace 3 semanas


    Juárez, Chihuahua, México Carr, Riggs & Ingram, LLC A tiempo completo

    TAX SENIOR ACCOUNTANT - SHARED SERVICE CENTERAt CRI your career path is just that—yours. We are strong believers in the notion that your career should adapt to and integrate into your life and not the other way around. We invite you to explore our opportunities and learn how CRI can help you reinvent your career path and shape your future.Individuals at...

  • Audit Senior Accountant

    hace 2 semanas


    Juárez, Chihuahua, México Carr Riggs and Ingram A tiempo completo

    Position: Audit Senior Accountant Location: Juarez, Chihuahua Job Id: 3887 # of Openings: 10 AUDIT SENIOR ACCOUNTANT - SHARED SERVICE CENTER At CRI your career path is just that—yours. We are strong believers in the notion that your career should adapt to and integrate into your life and not the other way around. We invite you to explore our...

  • Senior Manager

    hace 3 semanas


    Juárez, Chihuahua, México Genpact A tiempo completo

    Job Description - Senior Manager - S&OP Lead (CPG Senior Manager - S&OP Lead - CPG050098 Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients....


  • Juárez, Chihuahua, México METRIO A tiempo completo

    Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Maintains tight control over the project delivery, risks, scope of work and budget; ensures that operational teams and subcontractors have a clear understanding of...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Senior Network Engineer

    hace 2 semanas


    Juárez, Chihuahua, México BRP MEXICO SA. DE CV. A tiempo completo

    BRP MEXICO SA. DE CV.Solicita:Senior Network EngineerDescripción y Requisitos Position objective The Network Engineer has overall responsibility for network operations work including.- integration of new network technologies such as wireless. On a functional basis, the resolution of medium to large network deployments, testing, maintenance, monitoring and-...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    At Johnson & Johnson , the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Graphic Designer

    hace 3 semanas


    Juárez, Chihuahua, México TECMA A tiempo completo

    _Requirements:_Degree completed in Graphic Design/MarketingBilingual1 year of experience in similar positionExcellent verbal and written communication in English2 years of experience in Adobe and Dropbox2 years of experience in PhotoshopExperience in MS Office (particularly Excel)Tipo de puesto: Tiempo completoHorario: Diurno Turno de 8 horasPrestaciones:...

  • Senior Manager

    hace 3 semanas


    Juárez, Chihuahua, México Genpact A tiempo completo

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Senior Cost Analyst

    hace 3 semanas


    Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    Caring for the world, one person at a time inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    FOOD SERVICES SENIOR MANAGERAt Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity.Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and...

  • Senior Planner

    hace 3 semanas


    Juárez, Chihuahua, México Eaton Corporation A tiempo completo

    Eaton's ES AMER PCS ICD division is currently seeking a Senior Planner.What you'll do: PRIMARY FUNCTION:This position is based at our Juarez Frontera facility. The Sr Planner role is a key position within an organization that is responsible for effectively collaborates with multiple departments and functions to maintain manufacturing order flow. Develops...

  • Audit Senior Accountant

    hace 3 semanas


    Juárez, Chihuahua, México Carr, Riggs & Ingram, LLC A tiempo completo

    AUDIT SENIOR ACCOUNTANT - SHARED SERVICE CENTERAt CRI your career path is just that—yours. We are strong believers in the notion that your career should adapt to and integrate into your life and not the other way around. We invite you to explore our opportunities and learn how CRI can help you reinvent your career path and shape your future.Individuals at...

  • Audit Senior Accountant

    hace 3 semanas


    Juárez, Chihuahua, México CARR, RIGGS & INGRAM A tiempo completo

    CARR, RIGGS & INGRAMSolicita:AUDIT SENIOR ACCOUNTANT - SHARED SERVICE CENTERDescripción y Requisitos Individuals at this level have a minimum of two years' experience as a staff accountant and normally have passed the CPA or Chartered Accountant exam.Senior Accountants in Audit are expected to:Know and understand the reason behind the firm's policies and...


  • Juárez, Chihuahua, México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Senior Pricing Contract Analyst.What you'll do:Eaton's Bussmann division is currently seeking a Senior Pricing Contract Analyst to join our team. This position is based at our Juarez facility.Responsible for the control, processing, and approval of Special Price Authorizations (SPAs) requested by sales...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    We are searching for the best talent for a Técnico de Cuentas por Pagar Senior to be in Juarez.Purpose: Process and data entry of all activities related to Accounts PayableKey responsibilities of a Accounts Payable Technician may include:Review and verification of all Mexico Invoices to be in compliance with local requirements. Process data into AP System...

  • Structural Designer

    hace 3 semanas


    Juárez, Chihuahua, México International Paper A tiempo completo

    JOB DESCRIPTION HEADER International Paper's vision is to be one of the best and most respected companies in the world. A company of substance in everything we do, from the products we make, to investing in communities, to protecting our environment, International Paper supports communities where our employees live and work. Physical Location: ...