Servers Support Engineer
hace 2 semanas
Responsibilities
- Technical on Compute solutions like MS AD, Servers
- Bring Industry best practices to ensure operational stability
- Work on Service improvement projects across in partnership with internal and partner teams
- Explore opportunities to optimize the resources
- Relevant years of experience in Installation, configuration and troubleshooting knowledge on several compute technologies
- Should have good understanding with extensive handson experience on Active Directory Services, Servers Setup, Virtualization and Backups.
- Provide Lead technical support on all, including complex compute issues liaising with customer representatives or vendors and supporting/directing other support staff where appropriate. This will include the support of new and existing products that come under the responsibility of the team
- Can maintain a lab environment for training, testing of new services and support of customers.
- IT Management Solutions like SCCM, Tanium.
- Should have good understanding about operating systems Windows/Linux based systems
- Handle both reactive (customer call) and proactive (monitoring) incidents.
- Ability to work in a virtual team environment.
- Ability to work with multiple teams with multigeo distribution in multiple countries
- Involved in problem management as the owner of the technical resolution Change management.
- Handle standard change request, according to our change control and risk review process.
Minimum qualifications
- Experience in Installation, configuration and troubleshooting of IT Infrastructure onprem/cloud
- Advanced English
- Windows Server 2016/201
- VMware
- NetBackup Software
- SAN/NAS management
Tipo de puesto:
Tiempo completo, Por tiempo indeterminado
Horario:
- Horas extra
- Lunes a viernes
- Rotativo
- Turno de 8 horas
- Turno matutino
- Turno vespertino
Prestaciones:
- Seguro de gastos médicos mayores
- Seguro de vida
Tipos de compensaciones:
- Bono anual
Puede trasladarse/mudarse:
- 32414, Juárez, Chih: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Educación:
- Bachillerato terminado (Deseable)
Experiência:
- Redes y Servidores: 3 años (Deseable)
Idioma:
- Inglés (Deseable)
Lugar de trabajo:
Empleo presencial
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