E-commerce Support Representative Wanted

hace 2 semanas


Hermosillo, Sonora, México SellersHub A tiempo completo

Skills & Abilities:

  • Professional communication skills
  • Ability to exceed client expectations
  • Emotional intelligence
  • Quick learning capabilities
  • Excellent digital skills
  • Confident verbal communication abilities
  • Dedication to delivering worldclass client service
  • Strong commitment to adhering to work schedules
  • Positive Attitude

Responsibilities:

  • Handle inbound conversations with strict adherence to quality standards
  • Interact with clients respectfully, showing empathy
  • Offer accurate and comprehensive information
  • Document client interactions
  • Process refunds and close tickets accurately
  • Provide accurate billing information
  • Ensure compliance with highquality standards
  • Adhere to the job schedule
  • Modify client names/addresses
  • Look up order status/details
  • Open/close tech tickets
  • Manage subscriptions
  • Meet or exceed key performance indicators

Job Types:
Full-time, Permanent

Pay:
$4,000.00 per week

Work Location:
In person

Expected Start Date: 20/05/2024

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