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E-commerce Support Representative Wanted
hace 2 semanas
Skills & Abilities:
- Professional communication skills
- Ability to exceed client expectations
- Emotional intelligence
- Quick learning capabilities
- Excellent digital skills
- Confident verbal communication abilities
- Dedication to delivering worldclass client service
- Strong commitment to adhering to work schedules
- Positive Attitude
Responsibilities:
- Handle inbound conversations with strict adherence to quality standards
- Interact with clients respectfully, showing empathy
- Offer accurate and comprehensive information
- Document client interactions
- Process refunds and close tickets accurately
- Provide accurate billing information
- Ensure compliance with highquality standards
- Adhere to the job schedule
- Modify client names/addresses
- Look up order status/details
- Open/close tech tickets
- Manage subscriptions
- Meet or exceed key performance indicators
Job Types:
Full-time, Permanent
Pay:
$4,000.00 per week
Work Location:
In person
Expected Start Date: 20/05/2024
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