IT Support Technician, Guadalajara, Mexico

hace 1 semana


Guadalajara, Jalisco, México Foxys Computing Services A tiempo completo

The position of IT support Technician, Contractor End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.

Essential duties for the position include, but are not limited to the following:

  • Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Resolve incidents and problems associated with EUC equipment
  • Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
  • Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
  • Provide repair and maintenance for mobile devices
  • Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
  • Provide software break/fix services and replacement of nonwarranty assets for endusers
  • Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
  • Provide warranty and break/fix support for networked printers and scanners
  • Configure and support endusers on mobile computing platforms
  • Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, directattached printers, local printers, scanners, wireless networking, etc
  • Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
  • Provide onsite hardware support for general troubleshooting and problems for enduser computing technologies
  • Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
  • Utilize problem management database and systems to track and report on customer calls and requests.
  • Monitor security profiles and antivirus software on all Desktop Devices and take appropriate action in the event of noncompliance with security requirements
  • Communicate technical information to the technical and nontechnical team and customers.
  • Deskside support services as required.

Tipo de puesto:
Por contrato

Duración del contrato: 12 meses

Salario:
$35,000.00 al mes

Horario:

  • Diurno
  • Turno de 8 horas

Experiência:

  • IT support: 3 años (Obligatorio)

Idioma:

  • Inglés (Obligatorio)

  • IT Onsite Technician

    hace 1 semana


    Guadalajara, Jalisco, México Hemmersbach GmbH & Co. KG A tiempo completo

    Provide Desktop Support to End Users on a professional level. Mexico Guadalajara, Jalisco Young professionals Fulltime— Your Benefits —**: Buddy program Internal career development International environment Modern and centrally located office Onboarding program Unlimited employment contractYour skills:2+ years of experience as a Desktop Technician...


  • Guadalajara, Jalisco, México TTEC A tiempo completo

    Desktop Support Technician - BilingualThis is an entry-level position into the information technology field. This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and...


  • Guadalajara, Jalisco, México Jabil Malaysia A tiempo completo

    Machine Support Technician page is loaded Machine Support Technician Apply locations Guadalajara time type Full time posted on Posted 2 Days Ago job requisition id J At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and...

  • IT Support Technician

    hace 1 semana


    Guadalajara, Jalisco, México Intugo A tiempo completo

    DescriptionWe are looking for the best IT Support agents to join a growing team in the telecommunications industry.Some of the essential duties include:Review order package, all required documentation and applicable information to confirm service is available for implementation. Attend call(s) with the customer as coordinated by the Project Manager for...


  • Guadalajara, Jalisco, México Continental A tiempo completo

    Your tasksWe are seeking a Senior level IT Local Operations Support Engineer for a contract to hire opportunity in Continental Automotive Guadalajara. This role will be on-site/in the office opportunity in Continental Automotive Guadalajara.In this role, he/she provides a second and third level of end-user support for IT operations and services remotely and...

  • IT Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Oracle A tiempo completo

    IT Support Engineer -22000G2VApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsOracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, help customers solve technical issues usually by remote diagnosis on the phone or via chat support in...

  • IT Support Engineer

    hace 4 semanas


    Guadalajara, Jalisco, México GlobalLogic A tiempo completo

    Job IRC225327 Location Mexico - Guadalajara Designation Senior Engineer Experience 3-5 years Function IT Infrastructure Skills Android, Cisco IOS, iOS, MacOS, Network, Telecom-Wireless, Windows Apply Now Description Department/Project DescriptionA customer is a healthcare IT security company. It provides healthcare companies with a platform...

  • IT Support Engineer

    hace 3 semanas


    Guadalajara, Jalisco, México GlobalLogic A tiempo completo

    Job IRC225327 Location Mexico - Guadalajara Designation Senior Engineer Experience 3-5 years Function IT Infrastructure Skills Android, Cisco IOS, iOS, MacOS, Network, Telecom-Wireless, Windows Apply Now Description Department/Project DescriptionA customer is a healthcare IT security company. It provides healthcare companies with a platform...

  • IT Support Analyst

    hace 1 mes


    Guadalajara, Jalisco, México Mitratech A tiempo completo

    Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees' enthusiasm fuels great work, so we pursue...

  • IT Support Analyst

    hace 1 semana


    Guadalajara, Jalisco, México Mitratech A tiempo completo

    Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees' enthusiasm fuels great work, so we pursue...

  • IT Support Analyst

    hace 3 semanas


    Guadalajara, Jalisco, México Mitratech A tiempo completo

    Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees' enthusiasm fuels great work, so we pursue...

  • Middleware Infra Support

    hace 1 semana


    Guadalajara, Jalisco, México Hire It People A tiempo completo

    Role: Middleware Infra Support*Location: Guadalajara, MexicoDuration: FulltimeJD:Deployment, and operational support of production environments using one or more of WebLogic/JBApache/Tomcat/JBOSS.Using and configuring tools for APM (New Relic), Synthetic Monitoring (Catchpoint), Log Monitoring (ELK/Splunk), as well as CICD pipeline (Jenkins/Ansible)Writing...


  • Guadalajara, Jalisco, México Continental A tiempo completo

    Your tasksWe are seeking a Senior level IT Local Operations Support Engineer for a contract to hire opportunity in Continental Automotive Guadalajara. This role will be onsite/in the office,In this role, he provides a second and third level of end-user support for IT operations and services remotely and onsite.Future responsibilities could include:...

  • It Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...

  • It Support Specialist

    hace 1 semana


    Guadalajara, Jalisco, México Knewin A tiempo completo

    Who We Are For almost a decade, Arrive Logistics has delivered incredible service throughout the U.S., with a commitment to servicing our customers and exceeding expectations. With more shippers moving freight between Mexico, the U.S., and Canada, we've expanded our service offering to include cross-border service. Cross-border shipping logistics has a lot...

  • It Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completo

    : Department/Project DescriptionA customer is a healthcare IT security company. It provides healthcare companies with a platform that addresses critical compliance and security challenges and helps to improve providers' productivity.The goal is to create a SaaS product from the ground up in a public cloud framework.Requirements:Qualifications Minimum 2...

  • IT Support

    hace 1 semana


    Guadalajara, Jalisco, México Link BG México A tiempo completo

    Estas en búsqueda de tu primera oferta laboral y/o apoyo de liberación de Practicas...ESTA ES TU OPORTUNIDAD ESTOY CONTRATANDO PERSONAL PARA:Vacante:IT SUPPORT ENGINEERRequisitos: Ingeniería en Sistemas, Ingeniería en Informática, o afín Recien egresado, pasante, o estudiante de los ultimos gradosActividades a desarrollar: 1.Ser el principal...

  • Middleware Infra Support

    hace 1 semana


    Guadalajara, Jalisco, México hire IT people A tiempo completo

    Role: Middleware Infra SupportLocation: Guadalajara, MexicoDuration: FulltimeJD:Deployment, and operational support of production environments using one or more of WebLogic/JBApache/Tomcat/JBOSS.Using and configuring tools for APM (New Relic), Synthetic Monitoring (Catchpoint), Log Monitoring (ELK/Splunk), as well as CICD pipeline (Jenkins/Ansible)Writing...

  • It Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Globallogic A tiempo completo

    We can help you build an exceptional career715 + Open Positions Freelance Remote Hybrid On-Site/Office 715 + Open Positions Freelance Remote Hybrid On-Site/Office URL copied Job IRC225327 Location Mexico - Guadalajara Designation Senior Engineer Experience 3-5 years Function IT Infrastructure Skills Android, Cisco IOS, iOS, MacOS, Network,...

  • IT Support Analyst

    hace 1 semana


    Guadalajara, Jalisco, México Mitratech A tiempo completo

    Provide comprehensive IT support to employees across the globe on a wide range of hardware and software issues.Manage incoming IT support cases, swiftly resolving issues or redirecting cases accordingly.Tackle basic problems related to workstations, email, networking, and VPN.Set up and oversee workstation configuration management and MDM tools.Handle the...