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Senior Order Management Specialist

hace 3 meses

Santa Catarina, Nuevo León, México Siemens Digital Industries Software A tiempo completo

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.

We embrace change and work with curious minds re-inventing the future of work.

Join us and let us focus together on what's truly important:
making lives better with new ideas and the latest technology around the world.

Why you'll love working for Siemens

  • Freedom and a healthy work
- life balance

  • Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
  • Solve the world's most significant problems
  • Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, cutting edge technological environment.
  • Opportunities to advance your career and mentorship programs on a local and global scale.
  • Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
  • Participate in our celebrations, social events and offsite business events.
  • Opportunities to contribute your innovative ideas and get rewards for them
  • Diversity and inclusivity focused.

What will you do?
This position will report to the Order Management Team Leader and will have no direct reports.

  • Process incoming orders to verify all information required to complete clean order process
  • Coordinates customer urgencies and claims with the multifunctional team starting with the scheduling and production release
  • Collaborates with internal and external customers to meet requirement demands
  • Drives the monthly production planning of the business with the multifunctional team
  • Monitor, control and negotiate with customer the forecast accuracy
  • Analyzes the customer forecast and incoming orders
  • Assists in the coordination of activities with other internal departments to meet customer needs.
  • Identifies and resolves semicomplex problems and applies problemsolving skills in order to deal with most situations
  • Active participation on SO&P meetings with customers

What will you need to succeed?

  • Bachelor in Administration, International Business, Engineering such as Industrial or related
  • At least 2 years of experience in similar positions
  • English Advanced (Conversational)
  • MS Office (Excel)
  • Tableau, PowerBI
  • SAP is desirable

Equal Employment Opportunity Statement

Location:
Santa Catarina, Nuevo León

Job Family:
Customer Services

Req ID: 361363