Client Enablement Program Manager

hace 2 semanas


Ciudad de México, Ciudad de México OXIO A tiempo completo

As a Program Manager for Client Enablement, you play a key role in analyzing the business needs and goals of both internal and external clients, as well as the industries they belong to. Your task involves guiding clients in creating action plans to make the most of our technology, and overseeing the integration of our platform into their business processes.

Responsibilities:
  • Collaborate with clients to analyze and comprehend their business needs and goals
  • Define project scope and objectives, including crafting action plans to guide our project teams
  • Develop and oversee a detailed project schedule and work plan
  • Assist clients in onboarding and implementing our platform
  • Provide regular project updates to stakeholders regarding strategy, adjustments, and progress
  • Apply industry best practices, techniques, and standards throughout project execution
  • Evaluate project performance to pinpoint areas for enhancement
  • Forecast resources required to achieve objectives and efficiently manage them
  • Lead project teams, comprising members from various departments, in onboarding new clients, enabling features, and implementing reporting capabilities
  • Identify potential product improvements through collaboration with clients to support product usage and development strategies
Requirements:
  • Strong verbal and written communication skills in English, proficiency in Spanish is advantageous
  • Exceptional attention to detail and organizational abilities
  • Self-motivated, proactive, and committed to achieving results
  • Ability to manage multiple tasks and willingness to dive into details
  • 5 years of experience with a minimum of 2 years in technology, IT, or Telecom sectors
What We Offer:
  • Competitive salary and stock options
  • Comprehensive healthcare coverage
  • Flexible work arrangements
  • Team lunches and company retreats
  • International exposure with opportunities to work across boundaries and travel to different locations
  • Diverse and inclusive team environment
  • Equal opportunities for all applicants, regardless of background


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