Local Operations Manager

hace 2 semanas

Pto Vallarta, Jalisco, México Vacasa A tiempo completo

Why Vacasa


We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams.

Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day.

You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Operations at Vacasa
We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We're hospitality professionals dedicated to the communities we work with. We're the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.

What we're looking for

What you'll do

  • Oversee operations in Puerto Vallarta, Mexico managing a specific portfolio of properties
  • Meet and maintain Vacasa standards and metrics such as NPS, standard unit appearance, and efficiency
  • Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a costbenefit analysis
  • Manage an efficient and highquality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures
  • Partner and assist your Business Development Representative when new units join the portfolio
  • Ability to perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)
  • Establish and maintain open, collaborative relationships with fellow regional team members and upper management team
  • Provide crosscoverage for your manager and Co-LOM(s) when necessary
  • Conduct regular inspections prior to guest and owner arrivals
  • Occasional need to perform housekeeping and maintenance duties
  • Traveling between worksites is frequent and this person will need their own reliable transportation.

The skills you'll need

  • Technical computer skills required on all forms of hardware laptops, tablets and mobile devices
  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Ability to work well under pressure in an agile, fastpaced environment
  • Excellent time management skills with the ability to change activity frequently and cope with interruptions
  • Highly responsive and reliable
  • Strong attention to detail
  • Prior housekeeping experience a plus
  • Adhere to all company policies and procedures
  • Ability to stand, sit, and walk for an extended period of time
  • Reach overhead and below the waist
  • Regularly push, pull, and lift up to 25 pounds
  • Occasionally lift or move up to 50 pounds
  • Bend, stoop, squat, kneel, and twist

Compensation:

- $ $42.000 MXN gross, monthly

What you'll get

  • Health insurance
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • Quarterly bonus
  • All the equipment you'll need to be successful
  • Great colleagues and culture
  • Please visit our careers page to review our full benefits offerings
  • Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
  • Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years._
  • An offer of employment for this role will be contingent upon the successful completion of a background check._

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