L2 Support Specialist

hace 1 semana


Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

Req ID:

NTT DATA Services aims to recruit outstanding, creative, and enthusiastic individuals who are eager to evolve with us. If you wish to be part of an inclusive, adaptable, and forward-thinking organization, come join us.

We are currently looking for an L2 Application Support Specialist to join our team in Mexico (MX).

Responsibilities:

  • Actively provide support to resolve L2 issues with thorough analysis
  • Assist in code fixes and thorough testing when needed
  • Support Product servers and clients on advanced platforms
  • Contribute to continuous improvement and delivery
  • Focus on enhancing application performance continually
  • Collaborate effectively with team members
  • Offer technical feedback and assistance to Development teams
  • Conduct detailed RCA of production issues and implement necessary actions

Preferred Experience:

  • Solid understanding of Unix, SQL and scripting languages
  • Demonstrated collaboration and communication skills
  • Capability to lead in a global setting

Basic Qualifications:

  • 3+ years of relevant experience in application Maintenance and Support
  • Unix, SQL and familiarity with scripting languages
  • Knowledge of programming language – particularly Java

About NTT DATA Services

NTT DATA Services is a renowned leader in IT and business services, focusing on cloud, data, and applications, with its headquarters in Texas. As a part of NTT DATA, a reputable global innovator with operations in over 80 countries, we assist clients in their transformation journey through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are dedicated to the long-term success of our clients.

NTT DATA Services is an equal opportunity employer, embracing diversity and inclusivity for all employees. If you require assistance or accommodation due to a disability, please notify your recruiter for appropriate support.


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