Process Analyst

hace 2 semanas


Tláhuac, Ciudad de México INTERTEAM A tiempo completo
Buscamos personas con experiência laboral en logística, operación marítima, comercial y/o ventas de transporte internacional de carga y logística con enfoque de procesos (Gestión e Ingeniería)

Buscamos:
Process analyst Comercial

Objetivo de la posición:


Analizar el desempeño de los procesos internos comerciales de la organización, a través de la implementación de las métricas estratégicas, con el fin de eficientar su desarrollo y garantizar el cumplimiento de los objetivos a nível empresa.


Requisitos:

Experiência laboral de 5 años en operación de exportación marítima, Customer service, Sales support o ventas (comercial) en industria logística (Naviera, NVOCC, Forwarder)
Experiência de 3 años en control de indicadores, análisis de datos, sistemas de Gestión de calidad, ejecución de auditorías internas y desarrollo de proyectos
Lic. en Negocios, Relaciones, Comercio Internacional o Ingenieria en transporte
Dominio del idioma Inglés 80% hablado y escrito.

Actividades a realizar:

Diseñar y documentar los procesos internos de la organización.
Seguimiento a los indicadores clave de desempeño (KPIs) de cada proceso.
Gestión y desarrollo de proyectos.
Garantizar el cumplimiento, mantenimiento y seguimiento del sistema de gestión.
Atender los requerimientos y solicitudes de los Clientes y Socios Comerciales.
Capacitación y asesoramiento en el desempeño de los procesos.
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