Customer Service Representative

hace 2 semanas


Desde casa, México Room Solutions A tiempo completo

Date:
March19, 2023

Position Type:
Customer Service Liaison | Remote Position

Location:
Puerto Vallarta, Mexico

Room Solutions is HIRING We currently have openings for Customer Service Liaison.

In this position you will be responsible for handling outgoing and incoming calls to provide positive client relations and ensure client satisfaction.

You must also implement internal procedures and supervise technology updates to ensure all information records are organized for proper networking among employees and customers.


Responsibilities:

  • Act as the primary liaison and advocate for our clients.
  • Issues sometimes arise when traveling. This position helps resolve any problems with travel or hotel accommodations by using company resolution protocol and communicating with all relevant parties.
  • Verify itineraries, coordinate payments, and document issues.

Qualifications:

  • High school diploma required
  • College degree and/or travel industry experience preferred.
  • Excellent communication of the English language (written and verbal) and organizational skills.
  • Critical Thinking
  • Excellent time management skills and the ability to manage multiple assignments.
  • Strong MS Office skills (Word, Excel, and Outlook).
  • Proficiency in Microsoft 365 (Excel/Word/Outlook)
  • Laptop
  • Land Line or Mobile Phone
  • Some inside sales experience helpful
  • Some experience handling delayed or canceled flights helpful

Compensation:
Base salary plus
commission.

Room Solutions offers truly exceptional services focused on the travel needs of our clients.


Our team of experienced agents are passionate about making our clients happy, and we go above and beyond to ensure best-in-class customer service.

Since we opened our doors, we have dedicated ourselves to offering turnkey travel services that provide our Military and Government clients with all the amenities they deserve.


For more than 20 years we have built an impeccable reputation for delivering a complete array of travel services for our military, government and airline partners.

From hotels, food, transportation and other ancillary services, we deliver outstanding service that is second to none.

Join our team today.

Job Types:
Full-time, Commission

Pay:
$19,000.00 per month

Work Location:
Remote

Expected Start Date:
01/05/2023

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