Customer Service Representative
hace 2 semanas
What you'll do:
Job Summary
Provide single point of contact for commercial support to our distributors and sales engineers and interact frequently with Eaton's manufacturing plants and warehouses.
Candidate should demonstrate the ability to manage multiple tasks.Job Responsibilities
A. Fulfill order management related activities for distributors
B. Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)
C. Identify and implement process improvements
D. Maintain daily usage of the Customer 360 tool
E. Change notice management
F. Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
G. Ability to handle high-pressure, fast-paced environment requiring diligence to detail
H. Proven analytical and critical thinking skills
I. Ability to constructively manage conflicts and discrepancies towards positive resolution
J. Prioritizing customer demand to assist with improved product flow
K. Work with finance team to resolve customer credit requests
L. Strategic Accounts Management
M. Back Order and Back Log Analysis
N. Correct assignment for other Divisions request
O. Portal webs maintenance
P.
Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.
#LI-DG2 Qualifications:Education level required Bachelor degree necessary. Years and area of experience required Minimum 1 year customer interaction/support experience
Skills:
Technical knowledge
- Knowledge of CRM software and SAP or VISTA
- Strong knowledge of Microsoft Office (word, excel, email, internet)
- Strong written and verbal communication skills
- Knowledge of Vista, VOTW and Mentor software
- Ability to speak, read, listen an write in English
- Drive for results
- Makes Decisions & Solves Problems
- Demonstrates a Collaborative Style
- Promotes and Champions Change
- Business Acumen
- Pursues personal development
- Team work
Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
-
Customer Service Representative
hace 4 semanas
Ciudad de México The Functionary A tiempo completoSummary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...
-
Bilingual Customer Service Representative
hace 4 semanas
San Miguel de Cozumel, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...
-
Bilingual Customer Service Representative
hace 4 semanas
San Miguel de Cozumel, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...
-
Customer Service Representative
hace 1 mes
Ciudad de México Sagan A tiempo completoJob Title: Customer Service RepresentativeLocation: Remote (EST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM EST Job Description: The Customer Service Representative plays a vital role in ensuring customer satisfaction by booking service appointments and handling inquiries with professionalism and empathy. This position requires a team player who...
-
Customer Service Representative
hace 1 semana
Ciudad de México Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...
-
Customer Service Representative
hace 1 mes
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Dont miss this opportunity! Qualifications: At least 1 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills required Job Description: Customer service...
-
Customer Service Representative
hace 2 semanas
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Dont miss this opportunity Qualifications: At least 1 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills required Job Description: Customer service representatives...
-
Customer Service Representative
hace 4 semanas
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Dont miss this opportunity! Qualifications: At least 1 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills required Job Description: Customer service...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Avery Dennison A tiempo completoCompany DescriptionJob Description:For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as Customer Service RepresentativeWhat we can offer you Your Role:As Customer Service Representative you will further develop current and future business with...
-
Customer Service Representative
hace 4 semanas
Ciudad de México MultiLatin Background Screening A tiempo completoImportante Consultoría de Servicios solicita: **CUSTOMER SERVICE REPRESENTATIVE** - **URGENTE**_ **Actividades**: - Mejorar la relación de cada cliente con los servicios brindados - Soporte al cliente con consultas técnicas y procesos comerciales - Resolución eficaz de problemas - Documentar los pasos de solución dado a cada incidente - Comunicación...
-
Customer Service Representative
hace 4 semanas
Ciudad de México MultiLatin Background Screening A tiempo completoImportante Consultoría de Servicios solicita: **CUSTOMER SERVICE REPRESENTATIVE** - **URGENTE**_ **Actividades**: - Mejorar la relación de cada cliente con los servicios brindados - Soporte al cliente con consultas técnicas y procesos comerciales - Resolución eficaz de problemas - Documentar los pasos de solución dado a cada incidente - Comunicación...
-
Customer Service Representative
hace 3 semanas
Lerma de Villada, México Sensient Technologies A tiempo completo**Summary**: The Customer Service Representative is responsible for administering, processing and tracking orders. Will perform all customer service duties, respond to customer requests, and proactively review the daily order report while maintaining communication with customers. **Main responsibilities**: - Perform a variety of customer transactions such...
-
Customer Service Representative
hace 2 semanas
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process.Dont miss this opportunityQualifications :At least 1 2 years experience in US Medical Billing (Healthcare / RCM background)Excellent oral and written communication skills requiredJob Description :Customer service representatives help...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Motorola Solutions A tiempo completoCompany Overview:At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Avery Dennison A tiempo completoCompany DescriptionJob Description:For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as Customer Service RepresentativeWhat we can offer you Your Role:As Customer Service Representative you will further develop current and future business with...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Watlow Electric Manufacturing, Inc. A tiempo completoUna oportunidad de crecer con nosotros¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Lead A Venta A tiempo completoAbout the positionPosition name: Customer Service RepReporting to:TBDLocation/Travel: Mexico.Compensation$1,000 - $ 1,300 (month) - Negotiable depending on experienceOverviewOur client, a global leader in cutting-edge optical design, manufacturing, and image processing technology, is seeking a detail-oriented Customer Service Representative. The objective...
-
Customer Service Representative
hace 1 semana
Valle de Bravo, México Nezda Technologies Inc. A tiempo completoNezda Technologies Inc. is hiring Customer Service Representative (Telco).Salary : P 21,000 Basic Pay + P 4,000 Allowance.Location : Ortigas, PasigQualifications :Generic BPO profiles and Telco experience in Billing is preferred.At least 1 year minimum experience.Undergraduate is okay, open to HS Graduate (old curriculum).Should be okay to report onsite...
-
Customer Service Representative
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Avery Dennison A tiempo completoAvery Dennison RBIS is a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison provides intelligent , creative and sustainable solutions that elevated brands and accelerate performance throughtout the global retail supply chain. We wlwvate brands throught graphics ticket, tags and...
-
Customer Service Representative, Rfid
hace 2 semanas
Ciudad de México, Ciudad de México Avery Dennison A tiempo completoCompany DescriptionOur Customer Service Representatives are meaningful, supporting roles in our very fast growing RFID business. In this role you would be part of our global high performing Customer Service Representative - RFID / Intelligent Labels.As a Customer Service Representative you will further develop current and future business with our customers...