Order Operations Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Aspen Technology A tiempo completo

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way.

You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

As a key member of Order Operations, this person will have primary responsibility for reviewing signed customer contract documentation and initiating the customer order process.

This individual is responsible for the review of customer purchase orders for software license and professional services purchases.

Your Impact

Performs an initial review of order related documentation (contracts, customer purchase orders, professional services proposals, etc.

submitted by customers to ensure all required documentation is provided and complete.

  • Performs quality review of customer submitted documents to ensure that the contract and the customer financial instruments do not conflict with AspenTech policies and are reflected accurately within Oracle.
  • Coordinates the resolution of discrepancies with the field and ensures their timely resolution or makes corrections internally to avoid extended hold periods for customer orders.
  • Prepares various customer documentation for review and signature by the VP, Revenue Recognition.
  • Processes countersigned customer agreements to allow for the proper establishment of Professional Services Projects and Customer orders.
  • Remediates quotes to facilitate the processing of customer orders.
  • Coordinates with various cross-functional groups to resolve outstanding issues.
  • Acts as a subject matter expert in support of process improvement activities.

What You'll Need

  • 1-2 years of experience working in an administration or customer service role.
  • College Degree preferred.
  • Experienced in working in a team environment.
  • Knowledge and experience in using MS Office tools such as Excel, Word, and Outlook.
  • Exceptional and professional written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to work under tight deadlines and resolve issues effectively and efficiently.
  • Ability to handle multiple priorities.
  • Ability to work well with limited supervision.
  • Excellent interpersonal skills.

#J-18808-Ljbffr

  • Ciudad de México, Ciudad de México Bastian Solutions A tiempo completo

    Sales Order Support SpecialistFull-time/Part-timeFull-timeFLSAExemptAlternate LocationsNicolas Zapata 1140, San Luis Potosí, MEX-SLP 78250Job OverviewThe Sales Order Support Specialist will have a pivotal role in ensuring smooth operations for US Teams while working remotely from Mexico. Responsibilities encompass a range of functional areas, such as...


  • Ciudad de México, Ciudad de México Samsara A tiempo completo

    Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At...


  • Ciudad de México, Ciudad de México Fender Musical Instruments Corporation A tiempo completo

    Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it's a cultural symbol that resonates globally.We are looking for a talented Marketplaces Operations Specialist to join...

  • Order Entry Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Order Entry Specialist.What you'll do:A. Verifies customer, order and item information for accuracy and completeness by reviewing the quote and purchase order and clarifying discrepancies as well as checking catalog numbers for accuracy.C. Identifies, understands and processes appropriately the...

  • Order Entry Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Order Entry SpecialistWhat you'll do:A. Verifies customer, order and item information for accuracy and completeness by reviewing the quote and purchase order and clarifying discrepancies as well as checking catalog numbers for accuracy.C. Identifies, understands and processes appropriately the...

  • Order Entry Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Order Entry Specialist.What you'll do:Job SummaryResponsibilities:A. Verifies customer, order and item information for accuracy and completeness by reviewing the quote and purchase order and clarifying discrepancies as well as checking catalog numbers for accuracy.C. Identifies, understands and...


  • Ciudad de México, Ciudad de México 253 KONE Mexico S.A. de C.V. A tiempo completo

    Are you ready to make your next career move to join our team as a Service Operations Excellence Specialist in Mexico City? Service Operations Excellence Specialist supports Maintenance Operations Excellence Manager and Maintenance operations management in the frontline to implement, ensure compliance and maintain the performance of end-to-end business...

  • Operations Sr. Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México MSD A tiempo completo

    Job Description:The Operations Sr. Specialist will collaborate with the Operations managers in the management of medical affairs events, management of scientific content for medcial interactions and expense control of the area.Search Firm Representatives Please Read CarefullyEmployee Status:Temporary (Fixed Term)Relocation:VISA Sponsorship:Travel...


  • Ciudad de México, Ciudad de México EcoPlanet Green Operations GmbH A tiempo completo

    Creation, handling, correction and finalization of banner requests from the business teams, constantly aligning the expectations with everyone involved.Interface with the Graph teams, Technical Account Managers and Business teams for troubleshooting and discussions about banner requests.Handling of any needed batch action regarding banners updates in...


  • Ciudad de México, Ciudad de México GE Gas Power A tiempo completo

    Job Description Summary: Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop...

  • Operations Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México ASSA ABLOY A tiempo completo

    ASSA ABLOY Operations Specialist Irving , Texas Apply Now Career Opportunities: Operations Specialist Requisition ID Posted - ASSA ABLOY Global Solutions Inc - Critical Infrastructure Gr excl. Global Function - Irving, TX (Commerce Dr) - Supply Chain - Posting Country (1) - Yes - Associate - Travel Required: 0%-10% Job Description Print PreviewGeneral...

  • Customer Order Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Teradata A tiempo completo

    Location: Mexico City, MexicoSummary DescriptionThe position will be responsible for Americas order processing. The COS will interact with employees from all around the region and must participate in oral and written business level communications. Communication will be conducted primarily in English but we are looking for language skills so that COS can read...


  • Ciudad de México, Ciudad de México Choice Logistics, Inc. A tiempo completo

    Remote - India or Malaysia • Full Time • Posted 6 days ago Position Overview The Operations Support Specialist is responsible for supporting clients and vendors and works to ensure Choice Logistics meets client requirements. Working directly with the client, the Operations Support Specialist manages, reports, and investigates inventory inquires....

  • Customer Order

    hace 2 semanas


    Ciudad de México, Ciudad de México GE Vernova A tiempo completo

    Job Description SummaryResponsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.Job DescriptionRoles and Responsibilities Focus on customer parts fulfillment through order cycle; working quickly, accurately, and effectively to resolve customer issues. ...

  • Customer Order

    hace 2 semanas


    Ciudad de México, Ciudad de México GE Vernova A tiempo completo

    Job Description SummaryResponsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.Job DescriptionRoles and Responsibilities Focus on customer parts fulfillment through order cycle; working quickly, accurately, and effectively to resolve customer issues. ...

  • Operations Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Amazon A tiempo completo

    Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner...


  • Ciudad de México, Ciudad de México Nestle A tiempo completo

    About IT in NestléWe are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges with our consumers, customers and at...

  • Operations Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México HYUNDAI MOBIS A tiempo completo

    En Hyundai Mobis estamos en busqueda de talento Operations SpecialistSomos una empresa coreana líder mundial en la producción de autopartes con la mejor calidad en el sector automovilístico.Requisitos del puestoIngenieria afin al puestoExperiência de 1 año en puesto similar. (Aceptamos practicas profesionales)Experiência en plantas de...


  • Ciudad de México, Ciudad de México Jobs for Humanity A tiempo completo

    Job DescriptionCompany DescriptionWhen becoming part of Turnitin, you're stepping into a company that stands out as an innovator in the worldwide education field. For more than two decades, Turnitin has teamed up with educational institutions to advocate for integrity, uniformity, and equity across all subject areas and types of assessments. Furthermore,...

  • Ad Operations Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México GumGum, Inc A tiempo completo

    GumGum is a cutting-edge digital advertising platform that prioritizes context over personal data. Our goal is to deliver engaging ads without compromising your privacy. We envision a future where context-driven advertising benefits everyone involved: consumers, publishers, and advertisers. Our innovative approach, The Mindset Matrix™, leverages context...