Client Service Representative

hace 7 días


Desde casa, México 1840 & Company A tiempo completo

Client Service Representative - Mexico

REMOTE JOB

Requirements:

Own laptop/desktop

  • Core i5 or higher
RAM - 8GB or higher
MUST be fluent in English (written and verbal)
with 3-5 years minimum experience.
Working web camera and Headphones

Start Date:
Immediate

About us

1840 & Company is a globally managed marketplace for vetted professional resources and outsourcing

solutions. We proactively curate a global marketplace of freelance marketers, developers, and finance

professionals. Additionally, 1840 and Company delivers managed outsourcing solutions such as contact center

and back-office solutions currently from a work-from-home model. At 1840 & Company, we rely on

knowledgeable professionals to interact with our valued customers when they have questions or concerns

They are looking for a Full-time Client Service Representative

Responsibilities:

  • Promote, build, and nurture positive lasting relationships
  • Assist clients with technical troubleshooting
  • Promoting the benefits of the COMPASS suite of products to subcontractors,
  • And providing client feedback to our internal teams to promote company growth

Requirements:

  • A Minimum of 2 years of experience in customer service and support
  • Previous clientfacing experience in construction or software as a service (SAAS) is a plus
  • Techsavvy and able to learn, adapt and effectively communicate new technologies
  • Excellent verbal and written communication skills
  • Highly organized and able to multitask and prioritize multiple strategic initiatives
  • Entrepreneurial and gogetter attitude with a drive to disrupt the status quo
  • Proficiency in MS Office, G-Suite, webbased CRM (Salesforce)
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