Sales Development Representative

hace 7 días

Ciudad de México, Ciudad de México Genesys A tiempo completo
It's fun to work in a company where people truly BELIEVE in what they're doing

  • We're committed to bringing passion and customer focus to the business._

Job Description:


The Sales Development Representative is responsible for generating qualified opportunities for the sales force through a combination of inbound & outbound efforts.

They also serve as the main point of contact to build relationships with incoming calls and web inquiries. The role is 100% dedicated to lead management and nurturing leads.

Responsibilities:

  • Build rapport with contacts/prospects by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process
  • Transform Marketing leads to Sales Opportunities that meet a minimum qualification criteria (BANT), by educating and challenging prospective buyers
  • Partner with field sales reps on outbound prospecting and competitive strategies to generate opportunities
  • Searches using tools such as linkedIn, zoominfo etc. for prospecting key contacts inside defined accounts
  • Ensure that planned activities related with lead management are completed in time and with high quality

Qualifications:

  • Native Spanish speaker + Fluent English (written and spoken)
  • Excellent presentation, verbal and written communication skills, and ability to engage with technical and senior executive business decision makers.
  • Strong rapport building phone and facetoface communication skills
  • Bachelor's degree in business, marketing, communications or related major, or equivalent related experience in Software, SaaS
  • 3+ years of proven businesstobusiness experience in a sales or inside sales environment.
  • Knowledge of telecommunications industry (Contact Center, IVR, PBX, CTI, ACD) is a plus.
  • Driven to exceed defined targets and quotas.

Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.


As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures continue to be updated.


Reasonable Accommodations:
Reasonable Accommodations Form

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