Airnet Support Engineer 1

hace 1 semana


Tlalnepantla, México Atlas Copco Mexicana SA de CV A tiempo completo

Airnet Support Engineer 1:

  • Functional area: Engineering
  • Country: Mexico
  • City: Tlalnepantla de Baz
  • Company name: Atlas Copco Mexicana SA de CV
  • Date of posting: Nov 8, 2023Our solutions are a key part of most industries electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Ingeniero de Soporte Airnet:

_Misión_

.

Brindar el soporte técnico necesario para el desarrollo de los leads o proyectos existentes, con el fin de facilitar el proceso de venta de los productos asignados (AirNet) a través de la realización de las actividades requeridas para esto.


_Responsabilidades_

.

  • Mantener un contacto cercano con el Gerente de Producto de Airnet, con el fin de mantenerse actualizado en estrategias, lanzamientos de productos, soporte, herramientas, etc.
  • Estar en comunicación con el centro de soporte (GECIA) para preparar informes/proyectos, aclaración de dudas y capacitación de herramientas.
  • Desarrollar los análisis de potencial de ahorro energético para los sistemas de distribución de aire comprimido, con el fin de definir la vialidad o retorno de inversión de los prospectos en estudio.
  • Generación y/o modificación de diagramas o layouts, así como obtención del listado de material requerido
  • BOM (AirNet).
  • Mantener actualizada la plataforma de AirScan con la información requerida para el adecuado seguimiento a los proyectos de AirNet y recomendaciones existentes.
  • Brindar soporte en el proceso de análisis e identificación de los clientes potenciales considerando la base Instalada y/o las aplicaciones existentes en la planta del prospecto, y generar los leads a través del CRM vigente (C4C).
  • Recopilar la información de ingeniería requerida para la entrega del dossier final en los proyectos de optimización que así sea requerido (AirNet).
  • Obtener los certificados o especificaciones técnicas de los productos o componentes requeridos por los clientes o proyectos asignados.
  • Crear o actualizar las presentaciones comerciales y técnicas existentes para la promoción de los productos asignados al área de Optimización.
  • Realizar visitas y/o acompañamientos en campo para la identificación de necesidades en los procesos del cliente, cuando sea requerido.
  • Soportar en la definición del alcance del proyecto a cotizar, de acuerdo con la información compartida por el asesor de ventas (CTS, AII, OFA), asesor de Optimización o el distribuidor.
  • Mantener la información de actividades, visitas, llamadas actualizada en el CRM vigente (C4C).
  • Realizar Webinars sobre temas de ahorro energético.
  • Realizar los reportes, informes o actividades requeridos para el cumplimiento de los objetivos del negocio.
  • Cumplir con el Sistema de Gestión Integral (calidad, medio ambiente y seguridad).

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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