Support Engineer

hace 1 semana


Guadalajara, Jalisco, México Bounteous A tiempo completo

Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.

Bounteous x Accolite is looking for an experienced Support Engineer to lead support resolution for senior client stakeholders and Marquee engineering teams, acting as the escalation point for support issues fromMarquee Helpdesk (Tier 1 Support). This person will influence and mentor junior team members and develop documentation to better support experiences for impacted teams.

Role and Responsibilities
  • Address support issues while also expanding the function and automating recurring issues
  • Support and successfully resolve issues with urgency; influencing a positive experience for the end user
  • Applying computer science concepts involving data structures and production environments to inform conversations with App Dev teams and senior stakeholders
  • Monitor applications and verify logs to identify underlying issues in a SQL and Unix environment
Preferred Qualifications
  • Ideally, this candidate will possess 5 -10 years of software development and production management experience plus a degree in computer science or related field
  • They will have working experience with coding in Python, debugging API calls, crafting quality-of-life snippets for clients, and developing scripts for debug tooling
  • Experience with SQL and Unix/Linux environments is advantageous
  • Worked within Kafka/MongoDB/Microservices based architecture
We invite you to stay connected with us by subscribing to our monthly job openings alert here .

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you're missing some of the above), we encourage you to apply.

Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community.

Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.

We understand technologists. We know what gets them excited. There's plenty of opportunity here and lots of new technology that we're exploring. Over time your interests will change, the things that excite you will change, and the technology will change, but what stays the same for Bounteous is creating growth opportunities for our team and our relentless pursuit to create transformative digital experiences.

Le'Rhone Walker

We understand technologists. We know what gets them excited. There's plenty of opportunity here and lots of new technology that we're exploring. Over time your interests will change, the things that excite you will change, and the technology will change, but what stays the same for Bounteous is creating growth opportunities for our team and our relentless pursuit to create transformative digital experiences.

Le'Rhone Walker

VP Technology, Healthcare

"

Join our fast-growing company and take advantage of our competitive benefits and career development opportunities. Stay balanced with our health & wellness perks, collaborative culture, and take-what-you-need vacation.

Language Training

Benefit from on-the-job training to learn Portuguese and English.

World-Class, Fortune 500 Engagements

Improving experiences and business outcomes for interesting clients and well-known brands.

Award-Winning Culture

Cemented in core values that fuel our creativity, ideas, collaboration, and perks.

Flexible Working Hours

Coordinating with clients and teams across time zones to support parents and personal preferences.

Supporting team members with benefit choices to match you or your family's needs.

Take-What-You-Need Vacation

Empowering team members with encouraged time away from work for rest and relaxation.

#J-18808-Ljbffr
  • NET Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Acute Talent A tiempo completo

    At Acute Talent in Guadalajara, we are seeking a.Net Support Engineer to work with one of our clients.Position Title -.DotNet Support EngineerLocation: #GuadalajaraRequirements:Skills:DotNet CoreSQL on #SQLServerAzure native functionsAngular - good to haveGood English communication

  • It Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Guadalajara, Jalisco, México Amdocs A tiempo completo

    Software Support Engineer (Shell/SQL/Linux) Amdocs In one sentenceResponsible for providing best-in-class technical support to a global customer base with high customer standards.Maintains ownership of the resolution of complex technical problems, including debugging, identifying bugs, tool and script development for problem diagnosis, troubleshooting and...

  • D365 Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Sonata Software A tiempo completo

    SonataSoftware OverviewSonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata's PlatformationTM methodology brings together industry expertise, platform technology excellence, design innovation, and strategic engagement models to deliver...

  • IT Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Oracle A tiempo completo

    IT Support Engineer -22000G2VApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsOracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, help customers solve technical issues usually by remote diagnosis on the phone or via chat support in...


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Req ID:213251We are currently seeking a Application Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where requiredGood knowledge of Unix, SQL and scriptng langugagesWork on supporting Product servers and...


  • Guadalajara, Jalisco, México amdocs A tiempo completo

    Job ID: 172743Required Travel :MinimalManagerial - NoLocation:MEXICO- GUADALAJARA (Amdocs Site)**Who are we?:In one sentence:Responsible for providing best-in-class technical support to a global customer base.Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development...

  • Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Bounteous A tiempo completo

    Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5000+ employees spanning North America,...


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Req ID: 276759We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description - Master Data Support Engineer Adhering to service operations and activities in accordance with the mission and goals of the organization Work with operations leads and other service owners across the global...

  • Senior Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Luxoft A tiempo completo

    Project Description**:Large US based investment fund is looking for a support engineer having strong Unix administration skills and development experience.Responsibilities:Your responsibilities will include:Supporting financial data usersAddressing users' concerns and queries about data availability, accessing, quality, etc.Multitasking and delivery in a...


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    We're hiring At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Sr. Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Gigamon A tiempo completo

    We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator, committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon...


  • Guadalajara, Jalisco, México NXP Semiconductors A tiempo completo

    Senior Application Engineer Online Application Support Team page is loaded Senior Application Engineer Online Application Support Team Apply locations Guadalajara Catania time type Full time posted on Posted 2 Days Ago job requisition id R To better support our customer base during the development phase we are growing our support team for our automotive...


  • Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...


  • Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...


  • Guadalajara, Jalisco, México NTT DATA, Inc. A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Master Data...


  • Guadalajara, Jalisco, México NTT DATA North America A tiempo completo

    Req ID: 276759NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Master Data Support Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Job Description Job...


  • Guadalajara, Jalisco, México amdocs A tiempo completo

    Job ID: 173708Required Travel :MinimalManagerial - NoLocation: :MEXICO- GUADALAJARA (Amdocs Site)Who are we?:In one sentence:Responsible for providing outstanding technical support to a global customer base.Keeps ownership for the resolution of sophisticated technical problems, including debugging, simulations, locating bugs, tool and script development for...

  • Senior Support Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Avature A tiempo completo

    This position of Application Support Engineer will be a part of a team that supports all services for Containerboard business. You will be responsible for developing, monitoring, and supporting all applications/services along with their interfaces & integration with other systems. In this role, we expect you to demonstrate a rational and organized approach...