Junior Renewals Desk Analyst
hace 1 semana
JR Renewals Desk Analyst
GlobalLogic Mexico (Hybrid)
GlobalLogic family
Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment and Be part of the forefront of digital transformation
We offer an opportunity to participate in creating market-defining products using the latest technologies with clients across all industries and sectors. GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.
About the role:
We are looking for aJR Renewals Desk Analyst with strong analytical skills and logical thought processes with the ability to identify and resolve complex issues/problems. Ideal candidate is hands-on, proven ability to function well in a team environment and must be proactive, self-directed, self-motivated, detailed, quick learner, and organized.
About you:
- Support the Renewals team with exceeding monthly/quarterly financial targets
- Responsible for the quoting of Maintenance/Subscription Renewals for an assigned territory
- Supervise email requests, tasks, and questions received in a general mailbox and taking the correct action on them in a timely fashion
- Expected to become a Super User for renewal quoting processes
- Work with the Renewals Team to package and present quoting proposals to customers
- Comfort with quoting complex contracts for multiple products with usage and price increases
- Provide timely proposals and quotes in line with terms of customer and/or partner agreements
- Capture, maintain, and disseminate accurate and relevant information using
- Assist with forecasting renewal pricing and multi-year options
- Work collaboratively with internal resources such as Sales Operations, Finance, and Legal to process renewals per company guidelines
Also, a nice to have is:
- 3+ years' experience in purchasing, operations, or renewing technology solutions
- Proficient with Microsoft Excel and a CRM system like
- Demonstrated history of meeting performance targets
- Comfort quoting and managing a large volume of transactions
- Highly organized with strong attention to detail
- Strong oral, written and presentation skills
- Strong time management, organizational and decision-making skills
- Ability to work independently and collaboratively in a team environment
- A passion for problem-solving, comfort with ambiguity and creativity
- Motivated to succeed and participate in the growth of an exciting, fast-paced SaaS company
About GlobalLogic:
GlobalLogic is a Hitachi Group Company, leader in digital engineering. Based across 16 countries. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.
GlobalLogic is operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business
Our Benefits
- 100% Payroll
- Major medical insurance & life insurance
- 30 days of christmas bonus
- 12 days of vacations
- saving fund 13%
- food vouchers
- Restaurants vouchers
- and more...
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Renewals Desk Analyst
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