analyst client support

hace 2 semanas


Ciudad de México, Ciudad de México SURA CORPORATIVO A tiempo completo

SURA Investments Somos una plataforma Latinoamericana con alcance global, experta en soluciones de inversión y gestión de activos para personas, empresas e instituciones. Ponemos la innovación y tecnología al servicio de las inversiones y las personas, siempre considerando el desarrollo sostenible de los países en donde tenemos presencia

Estamos buscando el mejor talento

Analyst Client Support

Misión:

Ser parte del centro de atención especializada a clientes corporativos, como área de atención al cliente de cualquier arquetipo, su desempeñando estará basado en atención a solicitudes especiales y estandarizadas.

Responsabilidades:

  • Resolución en tiempo a dudas generales de clientes corporativos
  • Respuesta a solicitudes especiales a áreas específicas (inversiones, riesgos, relacionamiento, operaciones)
  • Enlace y canalización de dudas o solicitudes especiales (inversiones, riesgos, relacionamiento, operaciones)
  • Capacidad de respuesta de dudas particulares y estándares
  • Seguimiento a dudas y solicitudes estándares
  • Dar soporte transaccional a los administradores de los beneficios
  • Canalización y enlace de clientes nuevos a las áreas correspondientes
  • Capacitación a clientes (administrador) de registro y consulta de la plataforma de Sura
  • Actualización de documentos legales de clientes

Requisitos:

  • Carrera o Pregrado: Finanzas, Economía, Administración, Ingeniería.
  • Conocimiento básico del cargo: Negocio Institucional y mercado financiero Inversiones y mercados, Principales indicadores económicos
  • Áreas de experiencia: Finanzas, Mercado, Atención a Cliente
  • Años de experiencia requerida: De 0 a 2 años
  • Inglés intermedio - avanzado Indispensable Conversacional

¿Dónde estará ubicado el cargo?

  • Ciudad de México, Avenido Reforma 222 piso 2

¿Qué te ofrecemos?

· Oportunidad de trabajar en una compañía multicultural con presencia en 6 países de Latinoamérica

· Tiempo libre, cumpleaños, matrimonio, nacimiento hijos, entre otros.



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