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Field Tech Senior Representative
hace 1 semana
Req ID: 241667
We are currently seeking a Field Tech Senior Representative to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
NTT DATA Services está buscando un especialista en Soporte técnico de Campo para unirse a nuestro equipo en México (100% presencial en Aeropuerto Guadalajara en
Carr. Guadalajara - Chapala Km 17.5, 45659 Jal.
).
Responsabilidades del puesto:
- Realizar configuración básica de computadores de escritorio, portátiles/laptops e impresoras.
- Ayudar con el reemplazo y la reparación de piezas simples en computadoras de escritorio, portátiles/laptops e impresoras.
- Puede ser necesario viajar.
Calificaciones básicas:
- Más de 3 años de experiência relevante en mantenimiento y soporte de campo.
- Conocimientos de las herramientas de gestión de tickets
- Conocimientos generales de Windows y SO Chrome
- Conocimientos en trabajar con aplicaciones para dar soporte remoto
- Conocimientos en instalación de aplicaciones
- Habilidades básicas de servicio al cliente
Prestaciones:
- Salario competitivo
- Todas las prestaciones de ley
- Vales de despensa $250 pesos mensuales en tarjeta
- Fondo de Ahorro $250 pesos mensuales
- Seguro de Vida
- Seguro de gastos médicos menores
- 12 días de vacaciones
- 5 días discrecionales
- Descuentos con comercios en convenio
- Oportunidad de crecimiento
About NTT DATA Services
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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