Agentes de Service Desk Bilingües

hace 2 semanas


Monterrey, Nuevo León, México Webhelp A tiempo completo

Advisor

Location

  • Monterrey, Mexico
    Language
  • English***
    Job Advert:Únete a la comunidad global amante de la diversión de Webhelp con más de 90,000 personas apasionadas que trabajan en 190 ubicaciones en más de 50 países ofreciendo experiências de cliente excepcionales para algunas de las marcas líderes del mundo. Al ser una empresa en la que las personas son lo primero, ponemos a las personas en el centro de nuestro negocio, y aquí es cuando todo cobra vida.
Webhelp está buscando Agentes de Service Desk bilingües para trabajar en nuevas y emocionantes campañas en Monterrey.

Si hablas español e inglés con fluidez, tienes experiência en Call Center y un don para la resolución de problemas, esta podría ser la oportunidad perfecta para ti.

Como primer punto de contacto, serás responsable de brindar soporte técnico para mejorar la experiência del cliente. Inicialmente trabajarás desde casa, y se te proporcionará la tecnología para hacerlo.

Sin embargo, esta función se basará en nuestras oficinas en San Nicolás y se te pedirá que trabajes en el sitio a más largo plazo.

Si estás listo para expandir tu experiência y asumir nuevos desafíos, da un salto y envíanos tu solicitud hoy mismo

Te queremos si tienes

  • Nível de inglés Avanzado
  • Experiência mínima de 1 año en un Call Center
  • Disponibilidad de horarios
  • Experiência en campañas de soporte técnico
  • Capacidad para navegar a través de varias herramientas / pantallas mientras solucionas problemas con los clientes.
  • Se requieren conocimientos básicos de paquetes de MS Office (Windows)

Para unirte a nuestro equipo debes tener

  • Un espacio tranquilo y apartado para trabajar
  • Acceso a Internet de alta velocidad
  • Disponibilidad completa, incluidos los fines de semana

Lo que ofrecemos

  • Entrenamiento pagado
  • Contrato indefinido desde la incorporación
  • Gran salario base mensual de $17,500mxn
  • 2 días libres por semana
  • Seguro de gastos médicos mayores (para ti y tu familia)
  • Seguro de vida
  • Oportunidades de desarrollo profesional
  • Fondo de ahorro
  • Aguinaldo a partir de 25 días.
  • Vales de despensa y restaurante

  • Service Desk Agent

    hace 2 semanas


    Monterrey, Nuevo León, México Gm Financial A tiempo completo

    Why GMF?GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...

  • It Service Desk Agent

    hace 2 semanas


    Monterrey, Nuevo León, México Azkait A tiempo completo

    AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as IT Service Desk Agent Portuguese.*Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to the...

  • IT Service Desk Agent

    hace 1 semana


    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

  • Service Desk Agent

    hace 1 semana


    Monterrey, Nuevo León, México GM Financial A tiempo completo

    Why GMF?:GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...

  • Service Desk Trilingue

    hace 1 semana


    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

  • Service Desk trilingue

    hace 1 semana


    Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

    AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

  • Service Desk Agent

    hace 2 semanas


    Monterrey, Nuevo León, México Optimas Solutions A tiempo completo

    Service Desk Agent - Level 2Monterrey, NL***About Optimas:Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world.Optimas Manufacturing has been associated with the Fastener Industry for over...

  • Agente Service Desk

    hace 2 semanas


    Monterrey, Nuevo León, México Allinko Consulting S.C. A tiempo completo

    AGENTE SERVICE DESKEdad: 25-45 añosGeneró: IndistintoEscolaridad: Lic. En Telecomunicaciones o afín a TIExperiência: En Telecomunicaciones, Atención al cliente, Representante de servicio, Capacidad de mantener contacto telefónico (escucha activa), Familiaridad con sistemas y prácticas de gestión de relaciones de los clientes.Funciones:Gestionar...

  • Service Desk Analyst

    hace 1 semana


    Monterrey, Nuevo León, México DYOPATH A tiempo completo

    Title: Service Desk Analyst - Level - Work Location: Monterrey, N.L - ONSITE_ Status: Fulltime with Benefits_ Shift: 4:00AM to 1:00PM_ Salary: 15K 19K MXN monthly depending on experience_ Require: _ Bilingual Advanced English speaking/written skills_Job Summary:About Us:DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations...

  • Service Desk Analyst

    hace 1 semana


    Monterrey, Nuevo León, México DYOPATH A tiempo completo

    Title: Service Desk Analyst Work Location: Monterrey, N.L ONSITE_ Status: Fulltime with Benefits_ Shift: Within 4AM to 9PM Weekends between 9AM to 7PM shift to be determined_ Hours per Week: 42.5_ Salary: 17K 19K MXN monthly depending on experience_ Require: _ Bilingual Advanced English speaking/written skills_Job Summary:About Us:DYOPATH, a leading...

  • Service Desk Analyst

    hace 1 semana


    Monterrey, Nuevo León, México Infosys Mexico A tiempo completo

    Job description Position Summary : Executes transactions as per prescribed timelinesPerforms Initial troubleshooting to identify root cause and provides resolution to customerReviews ,validates inputs from process executives and assist them to execute transactions without errorsProvides remote assistance to End Users (phone, email, chat and other...


  • Monterrey, Nuevo León, México MAHLE A tiempo completo

    In 2021, MAHLE with its more than 71,000 employees, generated sales of around EUR 11 billion and with its 160 locations, including 12 large research and development centers, is represented in more than 30 countries. Come join our team at MAHLE #StrongerTogether Responsible for all activities surrounding the IT Service Desk, including but not limited to...

  • Service Desk Agent ANZ

    hace 2 semanas


    Monterrey, Nuevo León, México Vontier A tiempo completo

    JOB DESCRIPTION The Service Desk Agent responsibilities include logging and handling all incoming calls, e-mails and chats while providing excellent customer service for our customers. Working directly with customers to troubleshoot and resolve their issues in a timely and efficient manner and escalating cases to other internal departments when necessary....

  • Service Desk Agent

    hace 2 semanas


    Monterrey, Nuevo León, México Vontier A tiempo completo

    JOB DESCRIPTION Job Overview The Service Desk Agent responsibilities include logging and handling all incoming calls, e-mails, and chats while providing excellent customer service for our customers. Working directly with customers to troubleshoot and resolve their issues in a timely and efficient manner and escalating cases to other internal...

  • Agente Bilingüe

    hace 1 semana


    Monterrey, Nuevo León, México HTNexus A tiempo completo

    Vacante para la empresa HTNexus en Monterrey -Monterrey, Nuevo León:_¿Buscas Empleo Bilingüe?_Importante Contact Center esta en búsqueda de agentes bilingües de Lunes a ViernesACTIVIDADES Brindar el seguimiento vía telefónica a clientes (Customer Service), dándoles atención personalizada. Atención a clientes recibiendo llamadas, capturando...

  • Service Desk Analyst

    hace 1 semana


    Monterrey, Nuevo León, México GM Financial A tiempo completo

    Overview:Join our teamTheLocation: Monterrey, N.L.Schedule Flexibility:Capable of working under a flexible schedule including extended business hours, weekends and holidays (This role supports North America so flexibility on national holidays may be required).Responsibilities: Provide timely, first call resolution to technical support issues while following...


  • Monterrey, Nuevo León, México Polaris A tiempo completo

    Job Summary The IT Service Desk Support Specialist supports Polaris's worldwide IT operations, providing first-line support to Polaris users with exceptional and professional customer service. This position is 100% technical support for employees and system-generated Service Desk submissions, including documenting procedures and managing incidents to...

  • Agente Bilingüe

    hace 2 semanas


    Monterrey, Nuevo León, México HTNexus A tiempo completo

    Vacante para la empresa HTNexus en Gonzalitos -Monterrey, Nuevo León: Importante CONTACT CENTER INTERNACIONAL esta en búsqueda de talento bilingüe para su área de ATENCIÓN A CLIENTES.NO VENTASActividades: Brindar seguimiento vía telefónica a los clientes Administración de información que se maneja en el sistema interno Actualización de base de...


  • Monterrey, Nuevo León, México Oportun, Inc A tiempo completo

    ABOUT OPORTUNOportun (Nasdaq: OPRT) is a digital banking platform focused on helping its 1.9 million members achieve their financial goals. Through smart borrowing, savings, budgeting, and spending tools, Oportun empowers members to shape a stronger financial future. Since its establishment, Oportun has delivered over $15.5 billion in responsible credit,...

  • Agente de Service Desk

    hace 2 semanas


    Monterrey, Nuevo León, México Open Service A tiempo completo

    Actividades: Seguimiento de solicitudes. Brindar atención a usuarios. Solución a solicitudes de servicio N1 y N Registro y asignación de solicitudes. Manejo de Tickets.DescripciónSomos una empresa 100% mexicana con más de 30 años en el mercado brindando soluciones de valor para nuestros clientes en el segmento de las Tecnologías de la Información.Te...