Fullstack Software Support Engineer
hace 2 semanas
Responsabilidades:
- Diagnosticar y Resolver los tickets de soporte que se le asignen en tiempo y forma.
- Dar seguimiento a los clientes con una comunicación puntual y clara.
- Proponer mejoras prácticas de desarrollo para eficientar el soporte.
- Realizar pruebas de funcionalidad y calidad.
- Hacer un rastreo preciso de sus tiempos de ejecución.
Requisitos:
- Nível de estudios: ingeniería en computación, o afin
- Software: Postman. GitHub. Google Suite. Jira, Microsoft Proyect. Paquetería de Office
- Experiência: 2 años o más.
- Idioma: inglés avanzado.
INDISPENSABLE:
- Experiência brindando un soporte y atención al cliente excepcional.
- Experiência en soporte de software.
- Dominio de los lenguajes:HTML, CSS.
- Bootstrap
- ReactJS
- AgularJS
- NodeJS
- NextJS
DESEABLE:
Experiência en
- Herramientas de eCommerce.
- Soporte a Webjobs e integraciones vía API REST
- Conocimeinto de Salesforce Commerce Cloud y el Framewor SFRA
- Creación y lectura de archivos XML
Competencias:
- Capacidad de análisis.
- Resolución de conflictos.
- Comunicación asertiva.
- Administración del tiempo.
- Trabajo en equipo.
Tipo de puesto:
Tiempo completo, Por tiempo indeterminado
Salario:
Hasta $38,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Descuento de empleados
- Descuentos y precios preferenciales
- Días por enfermedad
- Horarios flexibles
- Seguro de gastos médicos mayores
- Seguro dental
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo
Tipos de compensaciones:
- Bono de productividad
Educación:
- Licenciatura terminada (Obligatorio)
Lugar de trabajo:
remoto híbrido en 45645, Tlajomulco de Zúñiga, Jal.
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