Senior Quality Engineer
hace 2 semanas
Quality Engineer, YOU WILL:
Support adequate responses to Major and Critical Customer Quality incidents.
Work closely with the Quality teams at our different locations :
Chihuahua, Juarez and Guadalajara, with our DC in El Paso (TX). Perform basic statistical analyses as required, related to Warranty.
Analyze and publish specific monthly and quarterly reports related to Warranty performance.
Coordinate meetings with Customers and provide updates on Major and Critical incidents.
Create and coordinate Quality process improvement initiatives as described in the Electronics and Controls Strategy Plan.
Travel up to 25%REQUIRED EDUCATION, EXPERIENCES & SKILLS:
Technical background with a Bachelor of Science, preferably in Electronics or Electromechanical Engineering.
At least 3 years as a Warranty Engineer in a manufacturing facility, under an ISO9001 environment.
At least 3 years interacting directly with Customers and addressing Customer Quality complains.
Six Sigma Green Belt Certified with significant experience using Six Sigma toolsKnowledge in the use of 8D Problem Solving Methodology.
Advanced experience with Excel, Power Point, Visio, Mini-tab software or other equivalent statistical tool and in-depth knowledge of statistical techniques used in Quality.
Excellent written and verbal communication skills.Ability to analyze problems, create solutions, and multi-task with strong attention to detail.
A self-motivator who works as a team player and can motivate personnel.
Must have the ability to interact effectively at multiple levels and functions.
Demonstrates effective follow-up, self-confidence, and strong relationship building skills.
Demonstrates effective time management.
PREFERRED EDUCATION, EXPERIENCES & SKILLS Technical knowledge of Electronics and Controls productsExperience using Oracle, or similar ERP's and EtQSix Sigma Black Belt CertifiedLean Champion CertifiedWHO YOU ARE / REQUIRED COMPETENCIES:
You readily action new challenges, without unnecessary planning. You create teamwork allowing others across the organization to achieve shared objectives. You maintain a track record of exceeding goals successfully. You push yourself and help others achieve results. You build and deliver solutions that meet customer expectations.
Action OrientedCollaboratesDrives ResultsCustomer Focus
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