Customer Ops Coordinator
hace 1 semana
General Information:
- Req #
- WD Career area:
Supply Chain
- Country/Region:
- Mexico
- State:
- Nuevo León
- City:
- Monterrey
- Date:
Tuesday, June 18, 2024
- Working time:
- Fulltime
Additional Locations:
Mexico
- Nuevo León
- Monterrey
Mexico
- Nuevo León
- Monterrey
Why Work at Lenovo:
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
Description and Requirements:
- Responsible to support Lenovo Customers (Large Enterprise Direct, Mid
- Market, Small/Medium Business, Business Partner, Consumer).
- Manage order creation process and responsible to x orders and ensure place them according our SLA.
- Comply with business control process to be audit compliant.
- Ability to solve customer inquiries, investigate and follow cases in detail until bring a solution to satisfy our customer's needs.
- Accurate documentation of all customer interactions and follow up.
- Backlog Management, pulling of and analyzing reports.
Additional Locations:
Mexico
- Nuevo León
- Monterrey
Mexico
- Nuevo León
- Monterrey
- Mexico
Mexico
- Nuevo León
Mexico
- Nuevo León
- Monterrey
Mexico
- Nuevo León
- Monterrey
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