Operations Manager

hace 7 días

Azcapotzalco, Ciudad de México HSBC A tiempo completo

Looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of

Operations Manager - Data Ops Instrument

Objective


Markets Securities ServicesData Ops Pricing is a shared service organization created in 2010 with in HTSO which provides Reference data information across entities with in HSBC Group.

The process is located in Bangalore, Colombo, HK and Edinburgh. We cater services to 2 main businesses namely Global Market and HSS.

APAC (Asia Pacific), EMEA (Europe, Middle East), MENA (Middle East and North of Africa) and Americas

Activites:

  • Effectively drive and manage change to achieve business goals (e.g. process improvements/changes in procedures)
  • Plan & promote Band Progression to meet Business requirements and Staff expectations.
  • Lead by example through service excellence and driving quality initiatives for improved Customer Satisfaction.
  • Drive staff development through soft skill training, personal development plans and performance management reviews.
  • Reward and recognize service excellence and keep high staff morale through 'Celebrating Success'.
  • Strike balance among task, team and individual to inspire and influence staff for the best.
  • Motivate and develop team members to meet business objectives advice and guidance is given in a constructive manner and supported by appropriate evidence.
  • Ensure teams are briefed and made aware of individual/department performance achievements/ targets in a timely manner.
  • Develop staff to achieve business objectives and achieve individual potential, sharing knowledge and experience and providing assistance on referred issues.
  • Create an environment where skills and knowledge is openly shared to achieve department and business goals.
  • Ensure performance management scheme is implemented in line with procedures across sections consistently
Requirements

  • Proven experience of managing people and operational processes
  • A positive selfstarter with excellent verbal and written communication skills.
  • A good understanding of group policies and procedures and the ability to effectively communicate and implement them.
  • Excellent teamwork and leadership skills with a proven ability to motivate staff in an everchanging environment.
  • Experience of establishing and maintaining relationships with colleagues to achieve shared goals.
  • Evidence of having taken difficult decisions in a complex operational environment including HR related issues.
  • Evidence of excellent prioritizing, planning and organizing skills.
  • Analytical skills, with ability to recognize areas of risk or opportunities for improvement.
  • Ability to comprehend and minimize operational risks including wide understanding of audit controls and compliance requirements.
  • Exposure to projects and an understanding of process mapping and process reengineering.
  • Evidence in reducing cost and increasing productivity.


 Excellent communication skills
  • Written & Verbal
  • Excellent interpersonal skills
  • Attention to details & high level of accuracy
  • Exposure to similar roles
Good coordination & time management skills

You'll achieve more when you join HSBC


At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.

Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

**Issued by HSBC Electronic Data Processing (México) Private LTD*

  • Manager Operations Collateral

    hace 1 mes

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    If you're interested in advancing your career, HSBC offers an exciting opportunity in Equities Stock Lending Operations. This role focuses on Collateral under the Market & Securities Services Operation umbrella, ensuring proper collateral management for US businesses. The team is responsible for overseeing multiple balance sheets for Stock Lending products...

  • Manager Operations Collateral

    hace 3 semanas

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    If you're interested in advancing your career, HSBC offers an exciting opportunity in Equities Stock Lending Operations. This role focuses on Collateral under the Market & Securities Services Operation umbrella, ensuring proper collateral management for US businesses. The team is responsible for overseeing multiple balance sheets for Stock Lending products...

  • Operations Manager

    hace 6 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Assistant Manager Operations

    hace 6 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Assistant Manager Operations

    hace 6 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. The position lies within our Equities Stock Lending Operations specialising in Settlements under the Market & Securities Services Operation umbrella. The job holder is responsible to support Clearing & Settlement activities...

  • Senior Operations Governance Manager

    hace 7 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Operations Manager

    hace 7 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Regional Operations Manager

    hace 6 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Product Operations Compliance Assurance Manager

    hace 6 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role ofProduct Operations Compliance Assurance ManagerRole purpose:This is a role within Compliance Assurance (CA), which...

  • Product Operations Compliance Assurance Manager

    hace 3 semanas

    Azcapotzalco, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionOpening date 29-Apr-2024 Closing date 11-May-2024 Job descriptionIf you're looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you'll be.We are currently seeking...

  • Product Operations Compliance Assurance Manager

    hace 2 meses

    Azcapotzalco, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionOpening date 29-Apr-2024 Closing date 11-May-2024 Job descriptionIf you're looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you'll be.We are currently seeking...

  • Regulatory Market Operations Oversight Specialist

    hace 6 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Product Operations Compliance Assurance Manager

    hace 1 mes

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job DescriptionIf you're looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role ofProduct Operations Compliance Assurance ManagerRole purpose:This is a role within Compliance Assurance (CA), which...

  • Product Operations Compliance Assurance Manager

    hace 3 semanas

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job DescriptionIf you're looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role ofProduct Operations Compliance Assurance ManagerRole purpose:This is a role within Compliance Assurance (CA), which...

  • Consumer Delivery Manager

    hace 1 mes

    Azcapotzalco, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionOpening date 15-May-2024 Closing date 30-May-2024 Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the...

  • Consumer Delivery Manager

    hace 3 semanas

    Azcapotzalco, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionOpening date 15-May-2024 Closing date 30-May-2024 Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the...

  • Client Relationship Manager

    hace 7 días

    Azcapotzalco, Ciudad de México HSBC A tiempo completo

    Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Control Assurance Manager

    hace 2 meses

    Azcapotzalco, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionOpening date 22-Apr-2024 Closing date 07-May-2024 Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the...

  • Control Assurance Manager

    hace 7 días

    Azcapotzalco, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionOpening date 14-Jun-2024 Closing date 29-Jun-2024 Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the...

  • Control Assurance Manager

    hace 2 semanas

    Azcapotzalco, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionOpening date 14-Jun-2024 Closing date 29-Jun-2024 Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the...