Website Implementation Team Lead

hace 2 semanas


Ciudad de México, Ciudad de México SpotOn A tiempo completo
Join SpotOn as a Website Implementation Team Lead

About the Company: At SpotOn, we're dedicated to supporting restaurants and small businesses by offering flexible payment and software technology, with the added benefit of real people who truly care. Our range of tools, from seamless point-of-sale systems to integrated restaurant management solutions, are all crafted to help local businesses boost profits and enhance customer and employee experiences.

Company Achievements:

  • Recognized as one of Fast Company's Most Innovative Companies of 2024
  • Awarded Great Places to Work and Built In's Best Workplaces for three consecutive years
  • Selected as the Best Overall Restaurant POS by NerdWallet
  • Rated as the top point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We believe in working hard and fast to drive growth and create a positive impact together.

SpotOn is a forward-thinking payments and software company that is revolutionizing the merchant services industry. By combining payment processing with customer engagement and business management solutions, we empower small and medium-sized businesses with the tools and data needed to thrive.

How you'll contribute:

  • Develop strategies to meet area objectives
  • Offer training and coaching to team members
  • Clearly communicate instructions and relevant information to the team
  • Provide feedback to team members based on performance
  • Monitor team members' progress and ensure they utilize their training effectively
  • Manage daily operations and generate progress reports
  • Analyze and implement new policies
  • Ensure quality and compliance of website processes
  • Identify and address departmental process improvements
  • Process new website requests and manage client queries

What you'll need:

  • Demonstrated experience in customer service
  • Proven track record as a team leader
  • Familiarity with web-related aspects such as domains, hosting, and security certificates
  • Experience with Customer Relationship Management (CRM) platforms
  • Proficiency in Google Workspace and design tools like Adobe Illustrator and Photoshop
  • Knowledge of web platforms such as Wordpress, Elementor, and Wix
  • Understanding of CRM tools like Salesforce and Hubspot
  • Fluency in Spanish and English

Note: SpotOn is committed to promoting diversity and considers all applicants without regard to various factors such as race, gender, sexual orientation, religion, or disability. We foster an inclusive work environment where everyone is valued.



  • Ciudad de México, Ciudad de México Whitecollars A tiempo completo

    Company Overview: Our client PMP (Post Market Publishing) is a premier digital publishing partner, offering high-quality online content across diverse niches. Their curated articles engage and enlighten readers, covering everything from tech trends to wellness insights. With a dedicated team of writers and editors, they ensure top-notch content that...

  • Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    DESCRIPTION The Operations Team Lead (L5) is responsible for leading and managing a team of 5 operations personnel across multiple sites. This position oversees the day-to-day operations, coordinates cross-functional initiatives, and ensures operational excellence and efficiency. The Team Lead serves as the key point of contact for their team and partners...

  • Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Amazon A tiempo completo

    The Operations Team Lead (L5) is responsible for leading and managing a team of 5 operations personnel across multiple sites. This position oversees the day-to-day operations, coordinates cross-functional initiatives, and ensures operational excellence and efficiency. The Team Lead serves as the key point of contact for their team and partners closely with...

  • Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    The Operations Team Lead (L5) is responsible for leading and managing a team of 5 operations personnel across multiple sites. This position oversees the day-to-day operations, coordinates cross-functional initiatives, and ensures operational excellence and efficiency. The Team Lead serves as the key point of contact for their team and partners closely with...

  • Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Amazon A tiempo completo

    The Operations Team Lead (L5) is responsible for leading and managing a team of 5 operations personnel across multiple sites. This position oversees the day-to-day operations, coordinates cross-functional initiatives, and ensures operational excellence and efficiency. The Team Lead serves as the key point of contact for their team and partners closely with...

  • Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Amazon A tiempo completo

    The Operations Team Lead (L5) is responsible for leading and managing a team of 5 operations personnel across multiple sites. This position oversees the day-to-day operations, coordinates cross-functional initiatives, and ensures operational excellence and efficiency. The Team Lead serves as the key point of contact for their team and partners closely with...

  • Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Celanese A tiempo completo

    OverviewCelanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We are committed to sustainability by responsibly managing the materials we...

  • OTC NAM Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Maersk A tiempo completo

    Has responsibility for daily people leadership in smaller sub teams, focusing on specific sub processes or geographies. Provides input to and manages the daily activities under the supervision and guidance of the manager. Is often a senior with specific insight to the process, which enables coaching of team members. Participates in transactional work as...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Lead Implementation Consultant, CorporatesAre you passionate about the chance to bring your experience to a world-class company that is market- leading for both content and technology? If yes, we are looking for you.Join our team This position allows you to expand your technical skills while networking with professionals in Cloud operations, technology...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Lead Implementation Consultant, CorporatesAre you passionate about the chance to bring your experience to a world-class company that is market- leading for both content and technology? If yes, we are looking for you.Join our team This position allows you to expand your technical skills while networking with professionals in Cloud operations, technology...


  • Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Lead Implementation Consultant, CorporatesAre you passionate about the chance to bring your experience to a world-class company that is market- leading for both content and technology? If yes, we are looking for you.Join our team This position allows you to expand your technical skills while networking with professionals in Cloud operations, technology...

  • Implementation Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Hootsuite A tiempo completo

    We're looking for an Implementation Specialist to help us lead and execute implementation projects for Hootsuite products and solutions in order to contribute to long term customer success. You'll work closely with our success team, leading multiple implementation projects simultaneously in a highly collaborative environment, ensuring deliverables are on...

  • Implementation Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Hootsuite A tiempo completo

    **Please submit your resume in English**WHAT YOU'LL DOLead multiple customer implementation projects with a process and outcome-oriented approach, in order to deliver high quality standards and exceed customer expectations.Discover customer needs and execute technical and business objectives of each implementation project, driving time to value and product...


  • Ciudad de México, Ciudad de México Hootsuite A tiempo completo

    **Please submit your resume in English**WHAT YOU'LL DOLead multiple customer implementation projects with a process and outcome-oriented approach, in order to deliver high quality standards and exceed customer expectations.Discover customer needs and execute technical and business objectives of each implementation project, driving time to value and product...

  • Quality Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México TikTok A tiempo completo

    Job Title: Quality Assurance Team LeadCompany: Trust & Safety, a team dedicated to maintaining the safety of our platform for TikTok communitiesThe Quality Team ensures content safety through meticulous sampling and analysisDesign, implement, and execute sampling procedures to evaluate qualityLead a team of Quality Assurance Analysts/ POCs in day-to-day...

  • Dispatching Team Lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Inter-Con Security Systems A tiempo completo

    The Dispatch Team Lead is responsible for ensuring and providing office support and exercising administrative duties and is responsible for providing support, guidance, and direction to Dispatchers, ensuring that local data applicable to the production, management, and maintenance of effective and efficient schedules is well overseen and accurately...

  • Team lead

    hace 4 semanas


    Ciudad de México, Ciudad de México Kyndryl A tiempo completo

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

  • Team lead

    hace 1 mes


    Ciudad de México, Ciudad de México Kyndryl A tiempo completo

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

  • Team lead

    hace 2 semanas


    Ciudad de México, Ciudad de México 1210 Kyndryl Mexico S. de R.L. de C.V. A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Team lead

    hace 2 semanas


    Ciudad de México, Ciudad de México Kyndryl A tiempo completo

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...