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Senior Project Manager
hace 5 meses
Are you ready for the Most Impactful Work of Your Life?
Working at Signant Health puts you at the heart of the world's most exciting sector - a high-growth, dynamic company in an extraordinary industry.
We're radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers.
Role Purpose:
- The Senior Project Manager is responsible for the planning, execution, and completion of large projects considering budget, timelines, resources, and task management.
- The Senior Project Manager will communicate transparently and timely with the assigned Signant Health clients and internal stakeholders. He/she will manage project risks and ensure timely resolution while reporting on project status with the appropriate internal and external stakeholders.
- The Senior Project Manager supports external governance and leads internal governance (providing metrics, KPIs, risks, and issues).
- The Senior Project Manager contributes to implementing companywide process improvements to ensure effective and efficient project delivery. He/she can be responsible for supervisory management of Project Managers and Associate Project Managers.
- This role requires an independent, experienced, and effective leader that excels in problemsolving, able to motivate a resultoriented team, and can build trustbased relationships with Signant Health's clients.
Key Accountabilities - Function:
- Knowledge and understanding of assigned client contracts, deliverables, business practices, and key performance indicators.
- Manage and lead the initial project delivery tasks, including but not limited to the software development lifecycle (SDLC) of Medium to Complex complexity studies.
- Manage projects in accordance with established timelines, budgets, quality standards, and/or contractual requirements. Responsible for maintaining the project budget.
- Collaborate with other functional areas for project delivery to ensure timelines and client expectations are met within budget.
- Ensure project systems are built and released per client expectations, including leading the project system change control process as appropriate.
- Able to proactively identify and resolve risks within direct reports projects through the internal governance process.
- Handle project escalations independently and work with internal and client teams to resolve these. Escalate as appropriate on time.
- Responsible for reporting internal project status updates.
- Serves as the primary contact for customers on assigned projects. Responsible for quality of communication with clients.
Key Accountabilities - Function:
- Be actively involved in process improvement activities within the Project Management functional area.
- When managing others, the employee is expected to recognize the importance of and create a process improvement culture, focusing on streamlining our processes, adding value to our business, and meeting client needs.
- May be responsible for the daytoday management of direct reports, including personal development and performance management activities.
- Responsible for compliance with Company Procedures in support of client deliverables.
- Recognize, exemplify, and adhere to the company values that center around our commitment to People, Clients, and performance.
Decision-Making and Influence:
- People management experience and demonstrated ability to lead through influence.
- Can weigh risks and make decisions that align with Signant values and strategy.
- Manage customer escalations effectively, with followup and closure
You'll need to bring:
- Background in Pharmaceutical, Medical Education, and/or CRO
- Experience in clinical trials/pharmaceutical industry/life sciences
- Bachelor's degree or equivalent or relevant experience.
- Understanding the software development life cycle and the specification and configuration of software products.
- Able to multitask and work with multiple team members.
- Must have excellent time management, great communication skills in English (oral and written), and organizational skills.
- Must be detail oriented.
- Must have solid MS Office Suite experience
- Word, Excel, MS Project, PowerPoint
- Ability and experience in direct project activities and ensuring customer satisfaction while understanding and adhering to the study budget.
- Must be comfortable speaking in front of diversified and/or large audiences
- Must communicate and engage effectively with all levels of the organization and have excellent written and spoken English skills.
- Must have experience in a Project Management role OR equivalent.
- Must show initiative and be able to work independently as needed.
- Must have a background in Pharmaceutical, Medical education, and/or CRO
We'd be thrilled to hear that you also have:
- Ability to travel for business trips (overnight