![British Embassy - Mexico City](https://media.trabajo.org/img/noimg.jpg)
Assistant in Emergency Travel Document Centre
hace 1 semana
Main purpose of job:
The British Embassy in Mexico City is part of the Foreign, Commonwealth and Development Office's (FCDO) worldwide network of 270 Posts, representing British political, military, economic, and consular interests overseas.
Consular assistance is an FCDO priority and issuing Emergency Travel Documents (ETD's) is a large part of the assistance offered to British nationals whilst working or travelling overseas.
This is an exciting opportunity to join a busy, fast paced team providing direct assistance to individuals around the world every day.
Please note that ETD applicants are often distressed and occasionally vulnerable, requiring staff undertaking this role to be resilient and able to work under pressure.
You will provide support on a daily basis to people across every continent making important journeys, often out of situations that are challenging or stressful.
You will work closely with British Consular teams, particularly within Americas.Roles and responsibilities:
- Checking, completing and printing standard Emergency Travel Documents (ETDs)
- Request additional supporting documentation and information
- Check applicant eligibility
- Process payments
- Meeting daily productivity benchmarks and quality targets;
- Spotting and flagging potentially vulnerable applicants who require further support to incountry consular teams.
- Attending regular team meetings
- Liaison with customers throughout the ETD process where required
- Liaising with Consular colleagues across the globe
- Communicating with couriers for the delivery of ETDs
- General office duties including ETD stock management.
Essential qualifications, skills and experience 1
- Fluency in English both verbal and written, with excellent communications skills;
- Strong IT literacy;
- Attention to detail;
- Previous experience of working effectively within a team;
- The ability to work flexibly in a fast paced, changing environment;
- Good organisational skills to deliver within required timescales;
- Customer service skills with 2 years' experience minimum;
Desirable qualifications, skills and experience 1
- Previous experience of data entry and checking documents;
- Previous experience interviewing customers or stakeholders;
- Consular experience and knowledge
- Experience working in an administrative hub or centralised operation
Required behaviours:
Making Effective Decisions, Delivering at Pace, Working Together
Application deadline:13 March 2024
Other benefits and conditions of employment:
Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.
Additional information
Normal working hours are 8am to 4pm, Monday to Friday, however there may be requirement to work outside of these hours, this may include weekends, unsociable hours and public holidays.
The British Embassy in Mexico City offers a hybrid-working model (mix of working from the office and at home), this will be available once training is completed.
The British Embassy is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.
All staff at the British Embassy and its Consulates in Mexico are expected to work towards the UK mission statement of Building a UK/Mexico partnership, which makes the world and us more prosperous and secure, and to embody the Embassy's agreed values of Honesty, Respect, Inclusion And Professionalism.
The successful applicant may not be able to attend some Embassy events or activities due to the responsibilities of the role.
Tipo de puesto:
Tiempo completo, Por tiempo indeterminado
Salario:
$14,044.00 al mes
Horario:
- Incluye fines de semana
- Lunes a viernes
- Turno de 8 horas
- Turno matutino
Prestaciones:
- Seguro de gastos médicos mayores
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo
Pregunta(s) de postulación:
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo:
remoto híbrido en 06600, Ciudad de México, CDMX
Fecha límite para postularse: 07/04/2024
Fecha de inicio prevista: 15/04/2024
-
HR Analyst
hace 1 semana
Iztapalapa, Ciudad de México Flight Centre Travel Group A tiempo completoJob no: 521081Brand: Flight Centre Travel GroupWork type: Full timeLocation: Mexico CityCategories: People & Culture**HR Analyst México**Flight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has companyowned leisure and corporate travel...
-
Administrative Assistant
hace 1 semana
Iztapalapa, Ciudad de México Gas Power Americas A tiempo completoJob Description Summary:Roles and Responsibilities Provide support to CMDX Office and administrative assistance to 3 business leaders. Should not include calendar management and other "personal support" agenda. Support the Executives in Mexico: travel logistics, POA management, events, executive visits, vendor management. Site Admin Assistant- executive...
-
Travel Administrator
hace 1 semana
Iztapalapa, Ciudad de México Kone A tiempo completoFounded in 1910, _ KONE_- is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that...
-
Administrative Assistant
hace 1 semana
Iztapalapa, Ciudad de México Mercer A tiempo completoMarsh McLennan is the world's leading professional services firm in risk, strategy, and people.We help clients prosper amid changing times and technologies by addressing the critical challenges and major opportunities of our time: realizing the potential of transformative technologies, reimagining the workforce for the future and more. We bring together...
-
Administrative Assistant
hace 1 semana
Iztapalapa, Ciudad de México ProcesosBilingues A tiempo completoWe're hiringAre you an organized individual with exceptional administrative skills? Then we're looking for youWe're currently seeking a Mexican Administrative Assistant with excellent English proficiency for a part-time role. This position offers a monthly salary of $400 USD.Requirements: Mexican citizenship. Fluent English language skills. Previous...
-
Department Assistant
hace 1 semana
Iztapalapa, Ciudad de México Novo Nordisk A tiempo completoDepartment AssistantCategory:Business Support & AdministrationLocation:Ciudad de México, Ciudad de México, MX- .Position for GBS Mexico Join Novo Nordisk for a lifechanging career establishing and developing a worldclass Global Business Service Centre (GBS) in Mexico City. This will impact millions of people living with a chronic disease like diabetes and...
-
Brand Assistant
hace 1 semana
Iztapalapa, Ciudad de México Essity A tiempo completoBrand Assistant:About the Role:Brand assistant who is responsible to provide marketing expertise to build strategies, launch projects, campaigns and communication and also to execute plans to grow the category.What You Will Do: Market analysis and consumer understanding to provide strategic plans to develop the category. Follow up on Innovation projects....
-
Procurement Assistant
hace 1 semana
Iztapalapa, Ciudad de México SGI Global, LLC A tiempo completoIntroduction/Overview:Join our team as the Procurement Assistant, a key position that significantly contributes to the strategic success of our company. This role is instrumental in shaping our organizational operations and driving procurement initiatives.Essential Duties and Functions: Ensure full compliance of procurement activities with USG regulations,...
-
Assistant Controller
hace 1 semana
Iztapalapa, Ciudad de México Kone A tiempo completoFounded in 1910, our mission is to improve the flow of urban life and make our world's cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...
-
Recepcionista Front Desk Zona Centro
hace 1 semana
Iztapalapa, Ciudad de México AMIGO TRAVEL GROUP A tiempo completoHotel Amigo SuitesSomos un Hotel ** en la zona centro de la CiudadSolicitamos Recepcionista para turno Vespertino de 14:00 a 22:00 (horario Fijo)Requisitos:Bachillerato, Técnico en turismo, Lic. Turismo o a finIdioma: Inglés intermedioActividades Checkin y checkout, Registrar reservaciones Controlar y cobrar los servicios Atención al huésped...
-
Recepcionista Bilingüe para Hotel Zona Centro
hace 1 semana
Iztapalapa, Ciudad de México AMIGO TRAVEL GROUP A tiempo completoAmigo GroupSomos una empresa de viajes que opera servicios de Hospedaje, Tours y Transporte en 7 países diferentes de América Latina y Europa. Somos especialistas en dar servicio tanto a las principales agencias de viajes online como a agencias de viajes mayoristas de todo el mundo. En Amigo Tours ofrecemos más de 240 tours todos los días operados...
-
Young Learner Teaching Assistant
hace 1 semana
Iztapalapa, Ciudad de México British Council A tiempo completoYoung Learner Teaching AssistantDate:8 May 2024Location: Mexico City, Americas, MX, MexicoCompany:British CouncilWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives...
-
In House
hace 1 semana
Iztapalapa, Ciudad de México LOGYTRADE A tiempo completoAGENCIA ADUANAL SOLICITA EJECUTIVO EXPORTACION E IMPORTACION /IN HOUSEForma parte de nuestro equipo de trabajo, estamos en búsqueda de talentoCon más de 10 años en el ramo y creciendo potencialmente te estamos buscando a ti que cuentas con:Requisitos: Conocimiento de legislación aduanera. Ejecución de trámites aduaneros. Mínima de 1 año en procesos...
-
Ejecutivo de Ventas
hace 1 semana
Iztapalapa, Ciudad de México MEGA TRAVEL OPERADORA A tiempo completo_MARCAMOS EL DESTINO "MEGA TRAVEL" _Líderes en organización de viajes. Compañía especializada en organizar y programar viajes internacionales para turismo cultural, receptivo y emisivo. Empresa mexicana con una experiência en el mercado de más de 20 años; nos hemos destacado como la mejor Operadora Turística en México, Argentina, Colombia y...
-
Medical Admin Assistant I
hace 1 semana
Iztapalapa, Ciudad de México ICON A tiempo completoICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.With our patients at the center of all that we do, we help to accelerate the development...
-
Asistente de Ventas
hace 1 semana
Iztapalapa, Ciudad de México MEGA TRAVEL OPERADORA A tiempo completo_"MARCAMOS EL DESTINO "MEGA TRAVEL"_Líderes en organización de viajes. Compañía especializada en organizar y programar viajes internacionales para turismo cultural, receptivo y emisivo. Empresa mexicana con una experiência en el mercado de más de 20 años; nos hemos destacado como la mejor Operadora Turística en México, Argentina, Colombia y...
-
Vendedor de Viajes
hace 1 semana
Iztapalapa, Ciudad de México MEGA TRAVEL OPERADORA A tiempo completoMARCAMOS EL DESTINO "MEGA TRAVEL"Líderes en organización de viajes. Compañía especializada en organizar y programar viajes internacionales para turismo cultural, receptivo y emisivo. Empresa mexicana con una experiência en el mercado de más de 20 años; nos hemos destacado como la mejor Operadora Turística en México, Argentina, Colombia y Panamá.Nos...
-
Ejecutivo de Ventas Turisticas
hace 1 semana
Iztapalapa, Ciudad de México MEGA TRAVEL OPERADORA A tiempo completoMARCAMOS EL DESTINO "MEGA TRAVEL"Líderes en organización de viajes. Compañía especializada en organizar y programar viajes internacionales para turismo cultural, receptivo y emisivo. Empresa mexicana con una experiência en el mercado de más de 20 años; nos hemos destacado como la mejor Operadora Turística en México, Argentina, Colombia y Panamá.Nos...
-
Soporte Tecnico
hace 1 semana
Iztapalapa, Ciudad de México MEGA TRAVEL OPERADORA A tiempo completoMARCAMOS EL DESTINO "MEGA TRAVEL"Líderes en organización de viajes. Compañía especializada en organizar y programar viajes internacionales para turismo cultural, receptivo y emisivo. Empresa mexicana con una experiência en el mercado de más de 20 años; nos hemos destacado como la mejor Operadora Turística en México, Argentina, Colombia y...
-
In-plant Call Center
hace 1 semana
Iztapalapa, Ciudad de México KHC A tiempo completoIN-PLANT CALL CENTER / TRAVELRequisitos: Escolaridad: Licenciatura en Administración, Informática, Administrativas o afines (concluida o en curso).EXPERIENCIA: Mínimo de 2 años de atención, seguimiento y resolución a cliente (preferente relacionado al sector asegurador, automotriz o de servicios). Capacidad de comunicación y trato cordial....