Jefe Process Optimization

hace 2 semanas


Ciudad de México, Ciudad de México Nestle A tiempo completo
Jefe Process Optimization

Tiempo completo

CDMX
Identifying and executing O2C process initiatives to improve performance, monitor execution of controls and meet current and future business/market needs

Activities

Managing the improvement:

  • Ensure transparency of the process
  • Monitor and report on the performance of the function KPIs promote integrated NCE measures across O2C teams
  • Monitor and report on the performance of the Service Plans
  • Proactive recommendation after rigorous analysis (e

g:
new filter parameters)

  • Promote good practices and sharing across organization at all levels of learning logs
  • Proactively engage operational functions, providing a clear understanding of the results (benefits and competency building) through appropriate communication channels and training/coaching session
  • Determination of Root Cause for repetitive or systemic exceptions and coordinates the identification of an owner to implement action plans across the O2C Process and/or Functional Stakeholders.

Ensure support & communication:

  • Support CoC in defining common ways of working to maximize the efficiency and standardization
  • Support function in order to continuously review, follow up and monitor progress to improve:
  • Customer Service level
  • Freshness as a "mindset"
  • Deliver Competitive Advantage
  • Minimize exceptions
  • Enable cost improvements
  • Excel in Compliance
  • Escalate issues regarding alignment, communication and ways of solving exceptions drive a clear "path to action"
  • Ensures that the improvements are continuously translated directly into a visible and tangible value. Communicate to the marke the benefits of the initiatives for our customers and Nestlé.


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