Production Support Specialist

hace 3 semanas

Guadalajara, Jalisco, México Amdocs A tiempo completo

In one sentence

Immerse yourself in the design, development, modification, debugging and maintenance of our client's software systems Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process.

What will your job look like?

You will :

  • Implement DevOps capabilities in cloud offerings using CI / CD toolsets and automation.
  • Configure and deploy cyber security software stacks for highly available platforms in private and public cloud.
  • Support CI / CD automation requirements for 24x7 key systems.
  • Identify, tackle, and mitigate system failures and security vulnerabilities.
  • Support software stack and servers migration to a public cloud achieving highly secure and available architecture.

All you need is...

BS Degree in Math / IT / Computer Science or related field.

  • At least 3 - 5 years of experience as support engineer for enterprise applications and customers along with a wide knowledge in IT operation systems.
  • Extensive exposure working with source control tools such as Git.
  • An efficient understanding of cloud-native and microservices architecture.
  • Proficiency in Shell Scripting and Automation
  • Experience in operating within a complex, multi-interface environment. Must have experience :
  • Proven experience in CI / CD and MS areas, including Configuration Management and continuous integration tools (Jenkins, Bitbucket, Nexus), in designing complex solutions based on Automation Tools and Deployment on common cloud computing platforms (OpenShift, AWS, Azure and / or GCP, etc.

skilled with several third-party tools (e.g. Postgres, Cassandra, Helm, Groovy, Nagios, Liquibase, Couchbase)

  • 4-5 years of experience in infrastructure-as-code and configuration-as-code, including one or more tools - Cloud Formation, Ansible, Chef, Puppet, SaltStack, Terragrunt, Terraform, Kafka, Elasticsearch and Helm
  • 4-5 years Script development experience + IT experience in one of the common languages (Python, Groovy, Bash)
  • Deep understanding and experience in DevOps ecosystem and IT operation systems.
  • Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems.
  • Rich experience in infrastructure / foundations / IT for at least 5-6 years, working in an agile development environment.
  • Experience designing & implementing TLS, and Load balancing and High availability for cluster / Hybrid production-like environments.

Nice to Have Experience in Agile (Scrum)Experience with Scylla DB & Postgres will be considered an advantageStrong Communications & Presentation SkillExperience in managing project in challenging environment and meeting short deadlines.

Why you will love this job :

  • You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster.
  • Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field.
  • We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

#J-18808-Ljbffr

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