Mca Strategy

hace 1 semana


Ciudad de México, Ciudad de México Citi A tiempo completo

Job-Specific Requirements
Risk, Control & Monitoring Assessment

  • Execution of Control Monitoring Program ensuring testing quality, completeness, and effectiveness of Business Managers Control Assessment
  • When control breaches arise; escalates and follows up with the MCA Sr Analyst, MCA Coordinator and BPOs to develop Corrective Action Plans (CAPs) that will address said control breaches.
  • Records results of control tests into system of record (GRC).
  • Responsible of safeguard control monitoring evidence according corporate policy.
  • Promotes continuous improvement in all aspects of control monitoring and testing automation activities (e.g., technical environment, software, operating procedures).
Quarterly & Annual Risk Assessment

  • Provides monitoring results to Support the MCA Sr Analyst or MCA Coordinator to analyze and integrate information for Quarterly and Annual Risk Assessment results (QRA/ARA).
Risk & Control Support Functions

  • Supports MCA Sr Analyst, MCA Coordinator to provide information regarding MCA during Internal and External Reviews (i.e. Internal Audit, Strategic Franchise Reviews, FCR, Compliance Testing, Peer review, Regulatory Agencies).
  • Supports the MCA Sr Analyst, MCA Coordinator and Business Process Owners to define the most significant ARCMs and monitoring methods (metrics and indicators), assess MIS adequacy, document key controls dependencies to internal service providers and vendors.
  • Assists in strengthening issue notification and escalation to ensure accountability of issues by the respective Business Process Owners or functional areas; follow up the related corrective action plan portfolio.
  • Recommends appropriate and pragmatic solutions to risk and control monitoring and testing problems.
  • Provides inputs to develop Business Requirement Documents for monitoring's automation.
  • Assists BPOs and MCA coordinator teams in performing internal assessments related principal risk families, projects and supplier management program among others. Assisting in defining data needs, designing, executing continuous monitoring, and testing in accordance with the MCA methodology and Citi policies and standards.

Additional Qualifications
Process and Product Improvement Methodologies, including Agile, Six Sigma, Lean

Basic Project Management Skills

Creative design of PowerPoint presentations

Additional Competences
Proficient in Microsoft Excel, Word, Power Point, SharePoint, GRC

Able to communicate in English and Spanish (both written and spoken)

Capable to explain complex issues to Stakeholders and Senior Managers

El Gerente de Control de Negocios de Cumplimiento ofrece liderazgo y responsabilidad de supervisión totales. Proporciona dirección y liderazgo operativo/de servicios a los equipos. Aplica conocimientos disciplinarios mediante la provisión de perspectivas de valor agregado o servicios de asesoría. Puede contribuir con el desarrollo de nuevas técnicas, modelos y planes dentro del área de experiência. Se requieren sólidas habilidades comunicativas y diplomáticas.

Generalmente, es responsable del volumen, la calidad y los plazos de los resultados finales y la responsabilidad compartida de la planificación y los presupuestos.

Su trabajo afecta toda el área, y esto, con el tiempo, afecta el desempeño y la efectividad generales de la categoría de puestos/subfunciones.

Aporta una completa responsabilidad de supervisión; garantiza la motivación y el desarrollo del equipo mediante un liderazgo profesional para incluir tareas como evaluación de desempeño, compensación, contratación, medidas disciplinarias y desvinculaciones, como también tareas y responsabilidades diarias.


Responsabilidades:

  • Supervisar la calidad y monitorear que se cumplan nuestras pautas.
  • Liderar un equipo a cargo de completar todos los tipos de revisiones de calidad y control.
  • Ejercer total liderazgo y responsabilidad de supervisión. Ser responsable del rendimiento del equipo incluida la puntualidad de trabajo, calidad de revisiones y tarjetas de puntuación mensuales/anuales.
  • Supervisar procedimientos de calidad y mantenerlos actualizados.
  • Controlar el flujo de trabajo del equipo, confirmar que las tareas cumplan con la puntualidad o crear planes para mantener todo el trabajo al día.
  • Realizar análisis sobre resultados e informar según las revisiones completadas. Comunicar los resultados a los equipos operativos incluido el análisis de causa raíz sobre defectos.
  • Ayudar con las solicitudes y tener intercambios con los examinadores de auditoría y cumplimiento.
  • Analizar e identificar riesgos según la información suministrada al revisar o agregar nuevas revisiones.
  • Actuar como consultor para el negocio en relación con las mejoras de procesos para revisiones de calidad.
  • Asegurar que estén los controles adecuados implementados para todo el trabajo realizado.
  • Impulsar acciones correctivas y desarrollar recomendaciones de acciones correctiva


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