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Deposits Consultant

hace 3 meses

Desde casa, México KOUD A tiempo completo

JOIN OUR TEAM
At KOUD we are looking for a _
Deposits Consultant_ who meets the following characteristics:

  • 1+ years DNA Core system experience OR
  • High School Diploma required, Bachelor's preferred

Basic Qualifications:

  • Experience working with internal and external clients
  • The ability to travel on average of 40%50%, this may include weekend and holidays to US and Canada
  • Experience to execute on deliverables on time, troubleshooting issues by utilizing analytical skills
  • Proficiency in MS office tools

We offer:

  • Remote work
  • Legal Benefits
  • Competitive salary
  • Mixed payment scheme
  • Continuous training
  • Option to permanent contract

Subject Matter Expertise in some of the following:

  • Statement and Notice processing
  • Deposit Back Office Processing
  • Deposit Operations
  • Relational Pricing/Service Fees
  • Retail Deposit Processing
  • Consumer/Commercial/Retirement Deposit Product
  • Retirement Processing
  • Consumer Deposit Processing
  • Commercial Deposit Processing

Support sales and consulting team with:

  • Change champion
  • Professional communication skills
  • Provide best in class, industry recognized, recommendations for implementation and process improvement with the
conversion of DNA

  • Configure and Implement DNA Core Processing Functionality
  • Document client and internal discussions and decisions
  • Execute specific duties and groups of work as assigned
  • Manage/resolve a fixed percentage of Service cases, prepare and escalate others to higher levels within the team
  • Test new features and functionality of the DNA product suite
  • Engage with clients and evaluate Readiness for conversion
  • Conduct support and training sessions with converting clients
  • Ensure client satisfaction
  • SQL Preferred
  • Back Implementation Consultants as needed
If you are interested, please attach your CV and answer the questions below

Job Types:
Full-time, Temporary

Contract length: 6 months

Application Question(s):

  • What would be your availability to start activities?
  • Please indicate your salary expectations
  • How long have you worked as a Deposits consultant?

Work Location:
Remote