Account Manager
hace 2 semanas
Who We Are:
Novelus Team is a group of innovative people, excessively focused on accelerating technology deployment. Our most important asset is our employees which is why we focus on providing a progressive, vibrant and empowering culture.
Why Novelus:
This is a great opportunity to be part of a company with record growth. Novelus employees enjoy a comprehensive set of benefits, including but not limited to:
- Friendly and collaborative work environment
- Personal and professional growth opportunities
- Exposure to dynamic projects and the latest technologies
Who We're Looking For:
Our customers that partner with us are a variety of personas and lead varying business units, but all bold in their vision and embrace automation. As an Account Manager, you will be utilizing your knowledge of telecommunications technology, processes, and automation combined with your analytical skills and research to position our products where and when they provide high value to our customers and demonstrate the return on investment and benefits our products bring.
You will work with an internal team of exceptional individuals who will support your efforts, including solution architects, product managers, and product and corporate marketing that have been successful at placing B-Yond in some of the largest telcos worldwide.
You are expected to lead your accounts and generate the pipeline and business that drives growth. Your success, while supported by everyone at the organization, is dependent on your individual skills and drive, measured by the resulting business growth.
We are all stewards of the business, and, in this role, the expectation is that you manage the business with the customer in a professional way always looking out for the best interest of the organization, its profitability, challenging the status quo to provide value for both the customer and ourselves.
Expect to be respectfully challenged, to grow, to learn, and to coach. We live by our company values listed below.
The main responsibilities
- Develop and manage trusted customer relationships and strategic partnerships
- Identify target accounts and customers within the accounts based on their business needs and personas
- Qualify and drive sales opportunities throughout the sales cycle
- Persuade clients of the value that our products bring along with their commensurate value
- Monitor and manage client expectations and perception pre and post product delivery
- Create strategic account plans, forecasts, and execution strategies
- Act as a bridge between delivery and sales
- Manage existing accounts and assist with statement of work creation modification and submission
- Assist with account profitability and invoicing
- Responsible for revenue forecasting accuracy.
What You'll Need:
- 5+ years of experience in account management
- Proven experience in customer relationships building
- Track record of Telecom understanding
- Strong communication skills
- Fluent in Spanish and English.
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