Client Experience Representative

hace 2 semanas


Tláhuac, Ciudad de México Sofvio A tiempo completo
We're helping one of our clients,
G&G Independent Insurance, hire for a
Client Experience Representative.
"Join the voted 'Best agency to work for' that's shaking up the insurance world: competitive pay, bonuses, PTO, and career opportunities."

Compensation
:
USD5,5/hour.


+ Bonuses (up to 5% of base compensation).

Location
:

Remote (for Mexico, Colombia, Argentina, Chile, Ecuador, Costa Rica, Brazil, Panama, Paraguay, Bolivia, Nicaragua, Venezuela, Guyana, El Salvador, and Peru residents).


Skills
:3+ years of experience in call center.

Responsibilities and more:

  • Efficiently service current clients once the sales team has onboarded them.
  • Educate our clients on the details of their policies.
  • Effectively communicate the impact of policy changes or additions on an insured's policy.
  • Leverage technology to meet our client's evolving needs.
  • Work through customer service requests with quality and speed.
  • Build rapport to ensure that all clients are receiving the reputable G&G exceptional experience.
  • Work effectively in a collaborative team environment.

Pay:
$103.00 per hour

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