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Customer Excellence Manager-Project Logistics
hace 2 semanas
2. Aprobar las discrepancias sobre las tarifas de compra vs tarifas de venta.
3. Garantizar las implementaciones de los clientes nuevos.
4. Asegurar las solución de problemas de clientes en conjunto con el equipo operativo y cliente.
5. Asegurar que las instrucciones de emisión de facturas y notas de crédito esten debidamente implementadas.
6. Dar soporte para la solución de problemas referentes a las operaciones y despacho aduanal realizados por la compañía.
7. Garantizar que el proceso de facturación se este llevando a cabo de acuerdo a los KPIs financieros y/o reglas de negocio establecidas a nivel cliente.
8. Asegurar que esten actualizadas las tarifas de compra y venta por cliente
9. Evaluar la productividad del equipo.
10. Evaluar el desemeño de los proveedores.
11. Asegurar los procesos operativos de los clientes.
12. Establecer procesos de mejora cotinua
13.Garantizar que todos los miembros del equipo sean conscientes de HSE e identifiquen los riesgos de forma proactiva.
14. Asegurar de que todos los sistemas y datos se registren de manera precisa y oportuna. Tus habilidades y experencias
Titulado (Negocios Internacionales , Ingeniería Industrial, de Transporte o carrera afín)
Experiencia en el Sector Forwarder
Conocimiento de la industria Project Logistics ó Industrial Projects / Manejo de cargas especializadas.
Conocimiento de los proveedores
Lectura de Diagamas y Dibujos tecnicos
Microsoft 365
Inglés Avanzado
Disponibilidad para viajar, reunion con proveedores y clientes
Actitud de servicio
Comunicación efectiva
Control de procesos-administración
Liderazgo-supervisión de procesos
Organización
Desarrollo de personas
Solución de problemas-capacidad de análisis
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