HR Analyst

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Brand: Flight Centre Travel Group
Work type: Full time
Location: Mexico City
Categories: People & Culture

Flight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to "open up the world for those who want to see." Every day, we give people all around the world the opportunity to experience something amazing – travel

To learn more about Flight Centre Travel Group please click HERE

About the opportunity:

An exciting opportunity has arisen in the People and Culture Department in Mexico City as a Human Resources People Business Partner.

The HR Analyst plays a key role in the continued success and execution of processes and policies implementation for México. This position is responsible for applying business knowledge and HR expertise by providing a wide range of support and advice to key stakeholders and Mexico staff.

The successful candidate will function as a partner to the business leaders and provide HR expertise across FCTG Mexico brands and businesses. Strong focus on guidance for the best HR practices such as recruitment, onboarding, terminations, performance management, employee relations, proactive education, coaching and empowering employees to perform better to acquire greatest results in FCTG MX.

Who we are:

Successful, hard-working, fun, and dynamic is how Flight Centre Travel Group describes its culture. We look for smart, savvy individuals – innovative creative people who bring a real passion to their work. We value our people and reward them with a supportive work environment and a real career path. If you can relate to our culture, then this is an opportunity you won't want to miss

At the very core of our operations is a passion and drive to share the love of travel and to open up the world for those who want to see.

Who you are:

• Strong business acumen with detailed understanding of all FCTG brands and businesses and the ability to build strong relationships with key stakeholders.
• Customer focused, providing outstanding service to internal business partners and other teams.
• An excellent communicator who presents ideas and concepts logically and clearly, practices information sharing and active listening
• Strong people skills in the context of internal and external parties.

Key Responsibilities

• Develop structured approach and framework for resolving key business problems.
• Apply problem-solving frameworks and use appropriate analytical tools.
• Present clear recommendations to Flight Centre management
• Talent Acquisition - Recruit, interview and refer qualified candidates to the hiring manager for approved job openings.
• Facilitate the on-boarding and assimilation of FCTG new hires.
• Proactively identify key stakeholder groups.
• Supports employees on issues, including but not limited to, benefits, payroll, and general policy and procedures.
• Knowledgeable in employment, state, federal and local regulations. (Mexican Labor Law)
• Work with the managers to resolve any employee issues and conflicts and brings them to resolution; oversee employee disciplinary meetings, and terminations for México.
• Ensure delivery of HR services at agreed levels
• Support and develop training initiatives.
• Contribute to FCTG strategy development.

Position Requirements:

• 2 - 3 years of experience in Human Resources
• Intimate knowledge of generalist HR policy, procedures & practice.
• Must be fluent in English.
• Proven successful performance in HR or Advisory role in a large organization.
• Knowledge of future trends in HR and ability to think strategically to create innovative future HR practices.
• An understanding of the alignment of all HR practices with organizational strategy and business outcomes.
• Experienced strategic Business Partner demonstrated ability to establish strong relationships with key business partners and executive leadership.
• Excellent written, oral and presentation skills
• Strategically, analytically and data driven.
• Ability to work under pressure and manage multiple projects simultaneously.
• Computer proficiency (MS Word, MS Excel, MS PowerPoint)

Work Perks - What's in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
  • DEI education
  • Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve.
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • Employee giving program.
  • Office Environmental Program

Benefits Include:

• Health & Wellness Programs and Employee Financial Wellness Services
• Paid time off policy
• National/International Award Nights and Conferences
• Benefits including medical and life insurance.
• Employee Assistance Program
• Employee Share Plan
• Global career opportunities in a network of brands and businesses

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Our number one philosophy? Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.